Starry Night 7 | SkyGuide Fail (All White) w/out Javascript (Windows 10)

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    Problem:

    On Windows 10 - Starry Night 7 Remote SkyGuide, in part, uses the Windows Internet Explorer framework, and if javascript is not enabled for IE, then remote SkyGuide will fail.  

    Screenshot_2017-10-19_16.34.40.png

    Test:

    You can test whether this is the issue by navigating to the following web page using Internet Explorer:

    https://www.whatismybrowser.com/detect/is-javascript-enabled

    If the webpage says javascript is not enabled then it must be enabled.

    Solution:

    The Windows group policy setting to enable Java script on a per user basis: 

    Group Policy Management Console: 

    User settings: 
    Preferences 
    Windows settings 
    Registry 
    1400 General 
    Hive HKEY_CURRENT_USER 
    Key path SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\Zones\3 
    Value name 1400 
    Value type REG_DWORD 
    Value data 0x0 (0)

    If the issue can not be resolved via the solution above please submit a ticket request for assistance.

     

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