Error message: Starry Night quit unexpectedly (OSX and Starry Night and English is not first language)

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    In some instances, Starry Night will crash during start up if non-English languages, in particular Asian languages, are selected in the OSX preferences.  

    To resolve the crashing please try the following:

    System Preferences ---> Language & Text ---> Select the Language tab ---> Drag English to the top of the list.

    Starry Night has difficulty using the Asian word characters.  We apologize for the inconvenience.

    Comments

    • Avatar
      Ted Hopkins

      My Starry Night Enthusiast 7 does this now and English has always been my default Systems Preferences language. This was not a problem when I first upgraded to 7 but has become a problem recently and I can no longer get into my Starry Night Enthusiast 7.

    • Avatar
      Keiron Smith

      Hi Ted,

      I've created a ticket for you. We'll get you fixed up. Hang in there.

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