Starry Night College software comes with time-limited license key - for example, in some cases, our software cannot be re-downloaded or re-registered after 365 days of the original purchase date.
We understand that there are a number of students who purchased Starry Night College (Freeman Edition) for James Dickinson 2015 spring astronomy course, and those students were unable to participate in his course.
If you are one of those students, and you have now re-enrolled in James Dickinson's 2016 astronomy course, please submit a ticket request for assistance, and we will extend your previous download and license key limits.
Please put "2015 student of James Dickinson" in the subject/title of the ticket. Please also provide the following information in the ticket:
- The previous SNC purchase order number.
- Your email address used for the SNC purchase.
- Your first and last name used for the SNC purchase.