SkySafari | Adding Custom Horizon Panorama Fails (Solved: Missing Alpha Channel)

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    Originally from ticket #26263.

    I have SkySafari Pro 4 for Android
    Trying to follow instructions on FAQ to add own Horizon Panorama.
    Cannot find folders as described in FAQ on SD card or anywhere else, so struggling to import my own horizon into program!
    I have: ...\SD card\Android\data\com.simulationcurriculum.skysafari4pro which only has a Files folder in it

    and in main storage:
    ...\Internal storage\Android\data\com.simulationcurriculum.skysafari4pro\files\SkyData

    Note OS info below - program works fine! just the folders are not as described.

    Looks like I upgraded from plus btw as I have that on the device as well. Could that be the issue?

    Have attached file in case that's the issue here but I think it's something about getting it to the right location if it's possible to import in this version.

     

    Keiron Smith replies:

    Hi David,

    Please look in /sdcard/SkySafari 4 Pro/Horizon Panorama

    Is that path there?

    Keiron Smith
    Starry Night & Sky Safari Software Support Team

     

    Ticket update:

    Hi there,

    There's no path like that.

    After an uninstall and clean install of the App I have:

    Storage/emulated/0/Sky Safari Pro/horizon panoramas (yes with an s).

    There's nothing visible in that folder except my panorama which I attached.

    As my tablet has an actual SD card in it, this my be confusing or not, but I also have

    Storage/sdcard1/Android/data/com.simulationcurriculum.skysafari4pro/files

    There's nothing visible in there.

    Regards

    David

     

    Keiron Smith replies:

    Hi David,

    Storage/emulated/0/Sky Safari Pro/horizon panoramas (yes with an s) <--- this is the right place.

    We think the reason it will not load is the there is no alpha channel (as we specify). If we find a file that is not valid we just skip it.

    Please include the alpha channel and let me know if that helps.

    Keiron Smith
    Starry Night & Sky Safari Software Support Team

     

    Ticket update:

    Ok will do! must have saved it wrong!

    D

    Correct! hadn't done the alpha channel properly. All sorted now. Thanks for the assistance.
    D

    Ok will do! must have saved it wrong!

    D

     

    Keiron Smith replies:

    An excellent result, David! Enjoy your panorama in SlySafari :) Clear skies!

    Keiron Smith
    Starry Night & Sky Safari Software Support Team

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