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[UX Issue]* Missing Earth Texture When German Language Enabled

The earth is displayed without ans surface textures. Just gray. Very poor. Eben after New Installation. 

Please fix. 

 

Date Votes

13 comments

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    Keiron Smith Official comment

    DevOps reference: https://starrynight.unfuddle.com/a#/projects/7965/tickets/by_number/2540

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    Ralf Engert

    The surface for other planets are working. Just an issue with the earth. 

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    Keiron Smith

    Ralf, 

    Please provide the following info:

    1. App and version.  See Help > scroll to the bottom.
    2. OS version
    3. Device make and model
    4. Screenshot of the Earth as you are experiencing it.

    Thanks!

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    Ralf Engert

    SKY Safari 7 Pro V 7.1.0.2

    Android 13
    S22 Ultra / same for Tab s7

    Screenshot

     

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    Ralf Engert

    same for Android 12 . My Tablet Samsng tab S7 is running with Android 12 has the same bug....

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    Mike Atkins

    Interesting. I have no issue here.

     

    Samsung Galaxy S22 Ultra

    SkySafari 7 Pro 7.1.0.2

    Android 13/OneUI 5

     

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    Ralf Engert

    After this post from Mike i switched my Android System language from german to English -> the textures for earth are available now.

    So the root cause are the language settings. Please fix this Bug for german Language on Android devices.

    Thank you.

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    Armin J.

    Hi, I bought and installed today Skysafarie 7 Pro. It is installed on MacBook Pro (M1) and iPhone XS. With both installations it is the same problem. I can't see any surface of the earth. I go into orbit and see only a light blue sphere, with no surface. No matter if I look from the moon to the earth or from another location, like Jupiter. Always the surface of the earth is missing and only a light blue sphere can be seen. How can this fixed?

     

     

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    Keiron Smith

    Armin, 

    What language is your OS set for?

    Thanks!

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    Armin J.

    Keiron, both OS , iPhone OS (17) and Mac (Somora) was german. And also iPadOS(17) is german - the same issue, after install on iPad.

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    Keiron Smith

    Armin, 

    Thanks for the report, developers will fix it in a future update.

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    Ignacio G

    Same issue here. iPhone 11pro with 17.5.1 and iPad 6th generation with the same version. Both with the same problem in Spanish language. When change to English, the problem disappears. Only happens with the earth.

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    Keiron Smith

    Ignacio, 

    Thank you for your feedback.

    I will ping developers again to review this issue.

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