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[IAPs]* In-App Purchases Stuck At 2% And Will Not Download

Charlie Wicks

November 25, 2022 17:32

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I can’t get the in app purchases to download. They seem to fail at 1 or 2%. 128gb 5th gen ipad with plenty of free space.

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9 comments

• 
  Keiron Smith November 29, 2022 17:08 Official comment

  DevOps reference: https://starrynight.unfuddle.com/a#/projects/7965/tickets/by_number/1674

• 1
  
  Paul Human November 29, 2022 08:55

  I have this exact problem too, also with lots of space available. Both on iPhone 14 and iPad. Tried different networks, same problem. This is with SkySafari 7 Pro. version 6 Pro worked without a problem.

• 0
  
  Keiron Smith November 29, 2022 17:08

  Paul, Charlie, 

  Developers are aware of the issue and will release a fix in the 7.2 update.

  Thanks for your reports and patience.

• 0
  
  Keiron Smith November 29, 2022 17:11

  Paul, Charlie, 

  Please provide the following info:

  1. App and version
  2. iOS version
  3. Device make and model
  4. Screenshots of error messages
  5. Clear description of the issue experienced; is it all IAPs, or one IAP, etc.

  Thanks!

• 0
  
  Charlie Wicks November 29, 2022 19:48

  1. App and version. Sky Safari 7 pro
  2. iOS version: 16.1.1
  3. Device make and model: ipad 5th gen 128g
  4. Screenshots of error messages: no error messages
  5. Clear description of the issue experienced; is it all IAPs, or one IAP, etc.: all IAPs stall at 0-2%.
• 0
  
  Keiron Smith November 29, 2022 19:55

  Charlie, 

  In Help > scroll to the bottom > version number?

  Thanks!

• 0
  
  Charlie Wicks November 29, 2022 23:57

  7.1.3 (1060)

• 0
  
  Keiron Smith December 19, 2022 19:10

  Charlie, 

  If you want to test the beta offering a fix for the IAPs please read carefully the following:

  Beta Testing SkySafari 7 (iOS Only) - Read This To Participate!

  Reply here when you have properly signed up.

  Thanks!

• 0
  
  Charlie Wicks December 19, 2022 19:35

  Hi Keiron,

  I have signed up.

  Thanks,

  Charlie