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SkySafari 7 Pro Selecting ‘Observing List’ Causes App To Crash After 7.1.4 (Solution: Update To 7.1.5)

Not only has the new update failed to rectify the ‘free’ add-ons (which still hang at a random point) but you’ve broken the ‘Observing List’ option. Every time I select it on my iPad and iPhone it terminates the app and returns me to my Home Screen. I cannot now access any lists whatsoever. Not happy guys. Not happy at all!

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13 comments

  • 0
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    Keiron Smith

    Barry, 

    I can not reproduce this issue.

    Please include the following info:

    1. App and version
    2. iOS version
    3. Device make and model

    Please try reinstalling the app and we can see if more users report this same issue too.

    Thanks for your report.

  • 1
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    Keiron Smith

    I see Stewart Blackshaw reported this crash in another post.

  • 0
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    Keiron Smith

    Barry, Stewart,

    Please be clear about the path to reproduce this issue.

    Is it...

    1. Observing > Observing Lists = crash?
    2. Observing > Observing Lists > Observing List (specific) = crash?
    3. A different path = crash?

    Thanks!

  • 0
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    Barry

    1. Observing > Observing List = crash

  • 0
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    Garry Bluhm

    Keiron,

    Also cannot reproduce crash on iPad Pro 9.7” with iOS 15.7.1

    Would you suggest a device reboot or a reinstall of 7.1.4 (1062) ?

  • 0
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    Barry

    Rebooted and reinstalled - same issues unfortunately. On both iPad and iPhone 

  • 0
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    bruce lamoreaux

    I see the same problem SS 7Pro 7.1.4 (1062)

    iPad 9.7 inch pro with OS 16.1.1 20B101

     

    Bruce

     

  • 0
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    bruce lamoreaux

    Observing > Observing List =  does not crash on my iPhone 8 iOS 16.1.2  

    Bruce

     

  • 0
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    Steve Cox

    Observing>Observing List:  Same problem here, on both my iPad (iPadOS 16.1.1) and iPhone (iOS 16.1.2).  Just started this morning after the latest v7.1.4 update.

  • 0
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    Gary Schnettler

    I have the same problem. Click Observe, then Observing List, then it immediately crashes! Huge disaster!

  • 0
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    James Peirce

    Same issue here. As of the 7.1.4 update, clicking Observe, and then Observing List exits the app. Restarting the device does not help. This issue was introduced with the 7.1.4 update. Everything was working properly just prior, and I have not added or edited data in-between.

  • 0
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    Keiron Smith

    If anyone experiencing this issue is already a beta tester OR if you want to join the beta testing, please let me know.

    Thanks for your patience, another beta will be ready in the morning.

  • 0
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    Keiron Smith

    Please update to 7.1.5 from the App Store, these issues are fixed.

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