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Sign in process needs help and a suggestion -- bring over key Yahoo content!

Well, signing in did not work, nor did creating a new log in, so I contacted support here.  At first, I thought it was a classic Catch-22 situation-- meaning thst the only way I could let support know I couldn't log in was to log in!  

Fortunately, there is a contact form under support, so you can get help without logging in  They took care of me quickly and easily.  Not sure what is going on with the log in or sign up, but it's a pleasure to receive the usual high quality Sky Safari support (Starry Night; and umbrella org, Simulation Curriculum).

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I asked them if there was any chance of bringing over some of the more informative threads, posts, and comments from the Yahoo group. There's a rich archive there that could be helpful to many.  They responded in the affirmative-- noting that the Yahoo forums will continue to be maintained and that moving some of the content here would be a good idea.  

They also asked me to post the suggestion here!  So, I have!

5 comments

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    Keiron Smith

    An excellent result, Ed!  Very happy to have you onbooard!

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    Ed Hubble

    Thank you for your help, but see my latest message to you and via support!

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    Bill Tschumy

    It is not clear how much info from Yahoo we will bring over.  It would be a very time consuming, manual process to look at each thread and appropriately categorize it into the right forum.  We will do this for some threads, but doubtful if all will be moved over.

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    Ed Hubble

    That's why I wrote, "bringing over some of the more informative threads, posts, and comments from the Yahoo group".

    Was not calling for a wholesale transfer as I realize it could be a major task!  Plus, much of the content pertains to earlier versions and might not be relevant any longer!

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    Bill Tschumy

    Then we are in agreement.   Thanks for the suggestion.

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