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Just wanted to say THANKS for great products!

It seems I've been reading nothing but dumb questions and rants regarding some of your products by so-called experts and "experienced software engineers" who can't get their systems working and are blaming you, your products, your cables, your connectors, your manuals, your instructions, etc. etc.

Today I had another chance to experience for myself what great products you make and offer.  For the first time in two years, I pulled out an old iOptron MiniTower Pro, SkyFi-3, and my Android tablet running SkySafari-5 PRO.  I connected the cables, turned power ON, logged onto the SkyFi-3, launched SkySafari-5 PRO, configured it to this old mount, and tapped CONNECT.  In a couple of seconds I was connected and controlling the mount.

I told it to GOTO comet C/2015 V2 -- and it went.  And that was the whole purpose for this little exercise, to GOTO a new comet that doesn't exist in my mount's very old database.

What more could I ask for?  Great stuff, and thanks so much for making it.

Woody

 

 

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    Bill Tschumy

    Woody,

    We appreciate your kind comments.  I'm glad everything worked for you.  

    Nevertheless there are still people with legitimate problems that need help despite their best attempts.  Setting everything up can still be a challenge and there are many points of failure.  I wish we could make it more bullet-proof.

    Bill

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