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SiTech | Connects To SkyFi 3 But Disconnects When Using SkySafari Telescope Control Buttons (Answer: We Need Further Testing)

Samuel shachaf

September 15, 2017 19:03

Answered

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i am using a SiTech controller with SkyFi 3 and skysafari 5 pro.
I have two questions :
1) When I choose the SiTech controller in telescope setup in SkySafari 5 pro,"time and location" turns green and cannot be changed.
Why is this ?
2)After connecting SkyFi 3 to the SiTech controller a few seconds later I get a note "connection failure the telescope is not responding.."
Baud rate is 19200 and connection is created.
The SkyFi 3 works ok with ArgoNavis.
SkyFi 2 works ok on the other hand.
Any idea ?
Thanks
Sam

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8 comments

• 0
  
  Bill Tschumy September 15, 2017 19:09

  1. It is tuned ON and disabled because the SiTech controller must be sent that info.  You have no choice.

  2 If SkyFi 2 works ok, then it is probably not a serial cable or settings problem.  I think we had a firmware update that addressed a SiTech problem.  You should probably grab the latest firmware and install it on SkyFi 3.  Go to http://www.skysafariastronomy.com/skyfi-3-professional-astronomy-telescope-control.html (midway down the page).

   

• 0
  
  Samuel shachaf September 15, 2017 21:20

  Hello bill

  I am using version 1.3.3 and Skyfi 3 connects for a few seconds and as soon as I use the handpad or the arrows on the screen,

  it disconnects.

  Sam

• 0
  
  Bill Tschumy September 18, 2017 13:49

  Could you please capture a telescope log file and email it to me at "bill at simcur dot com"?  The procedure for doing this is at the bottom of the Help page

  Help > Settings Help > Scope Setup Help.

• 0
  
  Samuel shachaf September 18, 2017 18:16

  Do you mean help of SkySafari ?

• 0
  
  Bill Tschumy September 18, 2017 20:03

  Yes.

• 0
  
  Samuel shachaf September 18, 2017 21:09

  OK Bill

  I shall try this tomorrow 

  Thanks

  Sam

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  Rick Foster March 18, 2018 18:44

  This is affecting me as well. Firmware shows SkyFi 1.3.4 as version, using SkySafari 5 Pro iOS, SkySafari 6 Pro iOS on iPhone 7 Plus, using SiTech Controller 1. Exact same behaviour on both versions of SkySafari iOS:

  1. Turn on everything (power up SkyFi 3, launch the app)
  2. Ensure Scope Setup is set to SiTech, Alt/Az GoTo or SiTech Alt/Az Push To (makes no diff)
  3. Connect to Scope (points to north)
  4. Align to a star close to where scope is pointing
  5. Push button to move the scope then I see the FOV move with scope for 1 second and WHAMMO, disconnects
  6. Try reconnect and get immediate connection error until resetting SkyFi 3 unit. Repeat above...

  This seems to have been a known problem for quite a while according to this thread. Any word on a fix? I would very much appreciate it. I cannot use Goto or PushTo at all.

  Thank you,

  Rick

• 0
  
  Bill Tschumy March 18, 2018 18:49

  Rick,

  We have no way to reproduce this since we don't have a SiTech system in house.  Could you send us a scope log file for us to look at?  The instructions for doing so are in the Help section Help > Settings Help > Scope Setup Help (near the bottom of the page).  You can send it to bill@simcur.com.