I recently purchased an Hubble Optics 18” DOB with a SiTech Controller. I then purchased a SkyFi 3 and SkySafari 5 Pro. I couldn’t get it to communicate with the SiTech Controller I would get an error message “ SkySafari can communicate however ,Telescope is not responding. Ensure Telescope Power is turned on”.
I sent the SkyFi 3 unit back to “High Point Scientific” where I purchased the unit, and they sent me a 2nd SkyFi 3. I tried the unit with the SiTech and again it didn’t work with the same error message. I then tried the SkyFi 3 unit with a friends Celestron SE6 and it worked and I was able to use SkySafari.
I contacted Hubble Optics and they had me send the Cable, SiTech Controller and SkyFi 3 unit. They tested my SiTech Controller with their old SkyFi unit and my controller worked fine. They then tested my SkyFi 3 unit with their SiTech Controller and it did not work. Is there a communication issue with new SkyFi 3 units and SiTech Controllers? Is there anything I can try?