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SN8 Installer Error Message: There Was An Error During The Configuration Process (Answer: Read On!)

Eric Lee

June 14, 2021 01:36

Answered

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Downloaded several copies, gets to 'configuring Windows settings', but never any progress and after a long time get failure notice and install rolled back. Tried with Defender off even though no message of any issues. At some point I did get a desktop icon for SN, but running it give a planet database missing error, try installing again, but no change.

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3 comments

• 0
  
  Keiron Smith June 17, 2021 21:51

  Eric, 

  Please provide step-by-step screenshots showing how far you get, and the last message before the install fails.

  Also, make sure your Windows 10 OS is totally up to date.

  Thanks! 

• 0
  
  Eric Lee June 18, 2021 06:15

  I am not installing ASCOM

  

  I get to this screen which displays for about 8 minutes with no change.

  

  Then

  

   

  And install is rolled back. At some point it wasn't and I ran SN to get:

  

   

  I tried uninstalling and then installing but no change. I seem to have an issue with Windows 10 Updater which checks for but never finishes checking, giving an error message. I tried 5 ways to fix so far. I ran Windows Troubleshooter which spent about 15 minutes checking and fixing. The message then was initially that  Windows is up to date, but when I clicked to check if up to date, it again never finished checking. 

  And turning off Defender changed nothing.

  The failure of Windows Updater seems similar.

• 0
  
  Keiron Smith August 10, 2021 18:22

  Eric,

  Did you find this solution:

  https://support.simulationcurriculum.com/hc/en-us/articles/235160807-Error-There-Was-An-Error-During-The-Windows-Features-Configuration-Process

  Thanks!