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[App Not Responding]* SkySafari Pro 7.1.9.1 On Galaxy A13 + Android 13 (Solution: Upgrade Android System UI Core To 5.1

Wiebe Wolf

August 11, 2023 21:51

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After reinstalling sk7 pro it's stil version 7.1.8.0. My device is Galaxy A13 Android 13.

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17 comments

• 
  Keiron Smith September 18, 2023 18:15 Official comment

  DevOps reference: https://starrynight.unfuddle.com/a#/projects/7965/tickets/by_number/2715

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  Mike Atkins August 11, 2023 22:22

  Read here and follow the steps.

  https://support.simulationcurriculum.com/hc/en-us/community/posts/6074363912215-Beta-Testing-SkySafari-7-Android-Only-Read-EVERYTHING-To-Participate-

  Please be aware that it may take a few hours before you will be able to install the Beta. Especially if you are coming from a public release. Play needs to update so you can be offered the Beta.

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  Keiron Smith August 14, 2023 17:47

  Wiebe,

  Delete SS7.

  In the Google Play Store description of SS7 scroll to the bottom.

  Choose the option to "Join the beta".

  Install the beta version.

  We are now offering an OPEN-beta, available through google Play Store, for anyone that wants to join.

  Thanks Wiebe, thanks Mike!

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  Wiebe Wolf August 20, 2023 14:16

  I signed up as a beta tester. So now I end up in the beta test environment. There I could download ss7 pro 7.1.8.2, is that correct?

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  Mike Atkins August 20, 2023 14:45

  When it becomes available you will be able to install it.

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  Keiron Smith August 21, 2023 16:10

  Wiebe,

  Delete SS7.

  In the Google Play Store description of SS7 scroll to the bottom.

  Choose the option to "Join the beta".

  Install the beta version.

  We are now offering an OPEN-beta, available through google Play Store, for anyone that wants to join.

  Thanks Wiebe, thanks Mike!

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  Wiebe Wolf August 28, 2023 10:08

  SS7 7.1.8.4 still crashes with warning:'SS7 Pro stopped'

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  Wiebe Wolf September 14, 2023 10:42

  SS7Pro 7.1.9.1 still crashes with timeout: "Skysafari not responding". As long as the app keeps crashing, it is practically unusable.

  Android 13 , Galaxy a13.

   

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  Keiron Smith September 14, 2023 17:42

  Please delete SS7.  Reboot your device.  Reinstall SS7.

  Let me know the result.

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  Wiebe Wolf September 16, 2023 07:48

  No matter What i do the app still crashes with message: 'Skysafari is not responding wait or close the app' after i removed the app and restarted my Phone plus reinstallation of SSPro7.1.9.1.

  

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  Keiron Smith September 18, 2023 17:04

  Wiebe, 

  I'm sorry to hear this is not resolved.

  Please confirm it is SkySafari Pro 7.1.9.1 on the device is Galaxy A13 running Android 13?

  I will make sure developers review your specific case.

  Thanks!

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  Wiebe Wolf September 18, 2023 17:22

  Yes, that's right Keiron thnx for your reply!

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  Wiebe Wolf September 20, 2023 21:45

  Yesterday i received a systemupgrade for my Galaxy a13 Android ui core to 5.1. Since then there were no crashes anymore. Hope it wil keep it this way. If you hear nothing then it's ok.

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  Keiron Smith September 21, 2023 17:23

  Excellent, thanks for letting us know!

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  Wiebe Wolf October 19, 2023 17:17

  Sorry telling you this but my time-out crashes are back. See also message september. 16. SS7pro 7.1.10.5. Android 13 Samsung Galaxy a13.

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  Wiebe Wolf November 06, 2023 15:41

  Skysafari 7 pro keeps crashing despite your best efforts. Could it be a combined issue between Android 13 on Galaxy a13 and skysafari 7 pro? All my other apps don't crash.

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  Keiron Smith November 06, 2023 16:08

  Developers receive crash reports automatically via the app.  They're working on it.