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download new data

Originally from ticket #12353.

Hi,

I’ve been trying to update my Starry Night Pro Plus using the window that first appears. However, when I click to download updates, the main window vanishes. Then, when I subsequently reopen the program, no update request window appears, and no updates (such as comet Lovejoy) seem to have been added. When I try to update data from an already open program, it freezes. Please help.

Thanks,

Steve Beyer

3 comments

  • 0
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    Keiron Smith

    Hi Steve,

    Please right -click Starry Night and choose run as admin.

    Does that fix it?

  • 0
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    Martin Sassenberg

    Same here. Starry Night Digital Download (6.3.5). I can find "LoveJoy", and it's not even in the list "comets".

  • 0
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    Martin Sassenberg

    -> can't

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