New post
0

Can I use SkySafari Pro 5 to connect to the SkyPortal wifi module?

I am able to connect the SkyPortal wifi module to the SkyPortal app, but I would like to connect to SkySafari Pro 5 instead. How do I go about doing this? Will I be able to align from SkySafari Pro 5 like I can from SkyPortal?

7 comments

  • 0
    Avatar
    Keiron Smith

    Hi Rich, 

     

    Yes, you can align using SkySafari 5 for iOS.  Choose 'Celestron WiFi" from the scope type settings in SkySafari.  Make sure you are joined to the Celestron WiFi network in your iOS device.  Choose 'Connect & Align' in SkySafari's telescope options.

    Please let me know if any further assistance is required.

    Thanks and clear skies!

  • 0
    Avatar
    Martin A. Sebestyen

    Hello Keiron,

    I have bought skysafari 5 pro for android last week, but I cannot connect my Celestron CGEM mounting with the wifi Skyportal module to my android tablet (Samsung Galaxy Tab S2) or to my smartphone (Samsung Note 4). I have Android 6.0.1 in both devices. I have tried the direct connection and the access point connection. Every time I press "connect" or "connect and align" to my telescope on Skysafari the app crashes.

    Using the wifi Skyportal module with the Celestron Skyportal app works perfect.

    Have you heard that problem before ? Is there a solution ?

     

  • 0
    Avatar
    Keiron Smith

    Hi Martin, 

    Apologies for the slow reply.

    If the SkyPortal WiFi module works with the Celestron SkyPortal app then the problem is in the settings for SkySafari.  However, the SkySafari app should not be crashing regardless.

    1. Please check in SkySafari 5 Pro that you have the correct ScopeType setting set (as you have in SkyPortal app).

    2. Please check Telescope Setup ---> Common Settings ---> Set Time & Location <--- what is this set to in SkyPortal?  Makes sure it is the same in SkySafari 5 Pro.

    3. Ensure you have made a proper bluetooth connection with both the Andoird devie and then also in SkySafari 5 Pro.

    4. If the crash persists, please cpature a Log File, open a ticket here, and send the log file to me.

    Thanks!

  • 0
    Avatar
    Martin A. Sebestyen

    Hello Keiron,

    thanks for your answer.

    the problem dissapered last week with the app update. I have not changed anything in the configuration and the app does not crash anymore.

    Regards!

  • 0
    Avatar
    Keiron Smith

    An excellent result, Martin!  Thanks for letting me know.  Clear skies!

  • 0
    Avatar
    Paul Sadler

    Any suggestions when CELESTRON WIFI isn't one of the options listed?

     

  • 0
    Avatar
    Keiron Smith

    Hi Paul, 

    Please create a NEW post outlining your specific challenge, and the equipment + software in use.

    Thanks!

Please sign in to leave a comment.