I tried to submit a support request, logged in or not logged in (I tried it both ways). The link:
I filled out all the information and then tried to click SUBMIT. Nothing happens. Tried Safari, Chrome, and Firefox. Rebooted. Same issue. Tried my MacBook Pro, same problem.
Tried plan #2 by clicking on the icons below (Facebook, Twitter, et al). NOTHING. The link to each is https://support.simulationcurriculum.com/hc/en-us/requests/new#!
It refers to nothing.
So I give up. Here is what I was trying to ask:
I'm guessing that there is no upgrade path from SkySafari 5 Pro purchased just a year ago!
Anyone know the trick to ask a support question since it seems nothing works on their website (MacOS 10.12, Mac Pro).