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SkySafari 5 Plus | Minor Planets Update Fail (Fixed)

The last two days, SS 5 Plus on my Android 5 tablet won't update minor bodies at all. After a short while of "updating," it tells me "0 Comets 0 asteroids" updated.

Failed at lest twice. I re-booted the tablet, and same error happened.

Anyone else having this problem lately?

Thanks,....

9 comments

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    Chris

    I'm seeing the exact same issue. Must be something wrong with the server it's trying to connect to.

    Chris

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    Bill Tschumy

    Mike I just tried this with the shipping version of SS5 Plus.  I am seeing the same problem.  We must be having an issue with our servers.  I will look into is ASAP.

     

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    Mike Lynch

    Thanks, Chris!

        I was hoping someone would say that. I didn't want to think my tablet or app were acting up.

        I wanted to update comet PANSTARRS, because it is apparently in outburst.....

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    Mike Lynch

    Thank you, Bill!!

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    Bill Tschumy

    I will also mention that this is not a problem on SS6.  We have a different update mechanism there.  I realize this is not helpful for Android users.

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    Chris

    Buying SS6 and all add-on catalogs the moment I know they become available!!  We really appreciate the hard work!

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    Mike Lynch

    FIXED, INDEED!!

    Just did an update shortly after 8 p.m. EDT this evening, and it worked quickly and completely!

     

    Thanks, Bill! 

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    Bill Tschumy

    You might try it again.  We have just finally got it working about 8:10 EDT.  It might have only partially downloaded before that (didn't get all the satellites).

    Sorry for the server problem.

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    Mike Lynch

    Yep, you're right....this update took longer and resulted in far more updates.

    Thank you!!

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