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[Bug - Needs Path To Reproduction] Can't Email Observing Lists (Needs More Testing)

Jim Forrester

September 05, 2018 22:24

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I have version 6.0.1.25

I made up an observing list, opened actions and settings, tapped email observing list, and nothing (well, the white circle chasing its tail and then nothing).

Nexus 7 2013  6.0.1

Thanks for all your hard work,

Jim

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5 comments

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  Bill Tschumy September 05, 2018 23:03

  Jim,

  I'm not sure how to debug this.  I have tried emailing on a variety of devices and never have seen a problem.  Actually, that is not totally true.  I notice that if I cancel out of emailing, the spinning circle persists.  I can look into that.

  I assume you waited at least 10 seconds?  I have seen it take a while for the email app to come up.

   

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  Jim Forrester September 05, 2018 23:10

  Hi Bill--

  Yes, I did wait and no joy. I still have SS5 on the tablet and this feature works.

  --Jim

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  Bill Tschumy September 05, 2018 23:15

  OK, I will look into this tomorrow.  In the meantime, if you have a registered (not premium) LiveSky account, you can download your observing lists from there. Click the observing list and use the download button.

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  Jim Forrester September 06, 2018 18:34

  Hi Bill-

  I went to Live Sky and was able to pull my list from there.

  Thanks,

  Jim

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  Bill Tschumy September 06, 2018 18:42

  Good to hear.

  It is weird.  I also have a Nexus 7 2013 running 6.0.1.  I can email observing lists just fine from that.  I can only assume it has something to do with your tablet's configuration or other software installed.

  After this fails, could you restart the app and send me a log file.  Do this by using the "Email log file" entry at the bottom of the Help screen.  Send it to "bill@simcur.com". In the body, just say a few words to remind me of your problem.