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LiveSky.com | How Do I Restore My Previously Backed Up Data If I Accidentally Edit/Delete My Own Data (Answer: Ask SimCur Developers To Restore Your Data - Which Is Backed Up Daily)

Jean-Claude JESIOR

December 19, 2018 08:51

Answered

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Is it possible to export all the SkySafari settings (equipment, observing lists, sites etc...) from one LiveSky account to another LiveSky account ?

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7 comments

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  Bill Tschumy January 03, 2019 21:22

  Jean-Claude,

  This is not something you can really do yourself.  However, we can probably make the changes on the server for you.  May I ask what you are trying to accomplish?

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  Jean-Claude JESIOR January 04, 2019 07:45

  Hi Bill,

  I know that it may seem to be against the stream, but I am reluctant to rely completely on a "cloud" storage of my data.

  An error on one device can jam everything on the other devices with no possibility of restoring.

  Because it's not possible to backup the data on a disk, I thought I could copy them to another account as a safety.

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  Bill Tschumy January 04, 2019 16:08

  We back up the database daily.  I doubt we will get in a situation where things can't get recovered.  We have not has any data loss in the year we have been using this.

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  Jean-Claude JESIOR January 04, 2019 17:59

  Bill, I was talking about a damage of my settings (equipment, observing lists etc..) caused by myself !

  How can I restore them ? Where are the backups accessible by the end-user ?

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  Gervais Parent January 04, 2019 19:27

  Jean-Claude, I think this is as simple as login your LiveSky account.

  That's the way I understand it.

  I have 2 Android tablets, SNP8, LiveSky account and 1 Android emulator for SkySafari on my desktop and everything share the data the firts time I login my account.

  Bill can correct me or complete the answer.

  Hope it will help!

   

  Gervais

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  Bill Tschumy January 04, 2019 19:51

  Jean-Claude,

  You would have to ask us to do the restore.

   

  Gervais,

  Jean-Claude is concerned about himself accidentally deleting all his data (or dome other major screw-up).  I think he understands that LiveSky holds a copy of all his data.

   

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  Jean-Claude JESIOR January 04, 2019 20:45

  " I think he understands that LiveSky holds a copy of all his data."

  Thanks to you ... and I wish you a Happy 2019. Cheers.