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[Bug - Needs Path To Reproduction]* Observe > FOV Indicators & Observe > Equipment Crashes On Windows 10 (Is Anyone Else Encountering This Crasher?)

Hello,

I am quite disappointed with version 8 of Starry Night Pro (under Windows 10).

I will not list all the problems I have, they have all been identified but not corrected yet.

If I bought this upgrade, it was mainly to be able to manage my observation lists, equipment and FOV in SNP8. In short, use the benefits of sharing my data between Starry Night, Sky Safari and LiveSky ...

As soon as I want to create a new FOV, SNP8 chrash ...

As soon as I want to check (not even modify) the list of devices, the latter is not identical to what I have in SkySafari 6 Android, worse SNP8 modifies the list of equipment ... that I have to go change in LiveSky Premium ... to keep usable data in SkySafari 6.

For now, I gave up the use of SNP8, I monitor the forum and I expect an update that will allow me otherwise to use it, at least to open it without risk of planting or modifying my data LiveSky ...

Happy New Year 2019!

 

Gervais

8 comments

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    Keiron Smith Official comment
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    Keiron Smith

    Hi Gervals, 

    Thanks for your feedback.  Updates are coming soon.  

    Please show step-by-step, with screenshots if possible, the actions that creates the FOV crash.

    Please show step-by-step, with screenshots if possible, the actions that leads to a different list of devices, and the modified equipment list.  If we can clearly understand the issue we can fix it.

    Thanks for your reports and patience at this time!

     

  • 0
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    Gervais Parent

    Screenshots for FOV

    Just click this menu option and...

    I send this crashing report many times...

    Hope it will help,

    Gervais

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    Gervais Parent

    I am unable to reproduce the problem with the equipment list ...

    I think I had to move too quickly from SNP8 to SS6 and my LiveSky account. No doubt that the synchronization did not have time to finish.

    Sorry...

    However, the previous problem occurs also when I choose: Menu -> Observe -> Equipment

    Thanks!

    Gervais

  • 0
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    Keiron Smith

    HI Gervais, 

    Please send crash the app via Menu -> Observe -> Equipment

    The from the crash report panel choose "What does this report contain?"

    Then email the logs to me a ksmith @ simcur dot com

    Thanks for your patience!

     

  • 0
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    Keiron Smith

    Please also send me the crash logs from Observe > FOV Indicators

    Thanks!

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    Gervais Parent

    These two logs was send!

     

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    Keiron Smith

    Got them, thank you Gervais!  We'll figure it out!

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