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How Do I Tell Which Version Of Starry Night I Have? (Answer: Help tab > About SN)

Jack

April 17, 2019 22:31

Answered

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You'd think this is a dumb question, right? But check this out: 

My Stary Night "about Starry Night" menu choice says I have v 7.6.5.15.15   To me, that means "V7" 

BUT: 

My Mac OS "dock" icon clearly says I have v 8. 

My "check for updates" returns a message saying I have the "most up to date version" but does not tell me what that version is. The way I define "most up to date" would indicate I have v 8 installed. 

My "User's Guide" as part of my SN program says I have V 7. 

Why is this so bloody difficult to figure out? 

Can somebody help? 

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3 comments

• 0
  
  Keiron Smith April 18, 2019 17:00

  Hi Jack, 

  Please attach screenshots of:

  1. The About SN panel
  2. The SN icon on the dock
  3. The programs in your application folder, beginning with "S"

  Thanks!

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  Ian Morris April 16, 2020 09:46

  i changed my iMac Sky Safari 6 pro is showing in my application folder but emails from your store show i upgraded to enthusiast 7 Apple says Sky Safari 6 Pro 6 is damaged and need to be deleted and purchased through the Apple Store?

• 0
  
  Keiron Smith April 16, 2020 16:09

  Hi Ian, 

  Starry Night Enthusiast 7 and SkySafari 6 Pro are two different programs.  If SkySafari 6 is damaged then delete it and download it again from the Mac App Store.

  Please use the following link to retrieve your previous Starry Night download links: http://www.starrynight.com/retrieve/

  Thanks!