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SkySafari 6 Pro Crashing On macOS When Zoomed In On Earth's Moon And A Moon Feature Is Also Selected (Solution: Fixed in Updated)

I've reported this in the past, and it seems like it was previously fixed, but I'm getting consistent crashing again while zoomed in to max zoom on the moon.  Been using Sky Safari for observing the Apollo sites, but given it crashes within a few minutes each time (complete crash, app goes away and I get the apple report bug screen which I did a couple times).    

I vote for stability over more features.. Sky Safari is very feature rich, but it's been at the expense of stability.    Would be nice to see a focus on stability and less crashing.

I'm using a macbook pro 2015, I7, 16G.






  • 0
    Bill Tschumy


    I'm not seeing this.  What FOV are you zoomed into when it is crashing?  Are you using SkySafari 6.3.1?

    To my knowledge nothing has changed recently in the code for drawing the Moon.

  • 0

    II can make it fail pretty much every time.    Crashed for me today.    I am using 6.3.1 and on a macbook pro, 16gb.

    Here is the apple bug report goop that comes up when a program crashes.. which is few and far between on a macbook.   This is probably one of the only pieces of software which crashes.    I was just poking around at pretty high zoom and it just fails.    Today I was zoomed into montes caucasus.



    p.s.  The log in to this site still does not work with Safari.. I brought this up a long time ago.    I am using google to do this because it seems like there was no way to log in on safari, it just would not let me, the "click here to enable cookies" results in a white screen.

  • 0

    I thought I'd try this to see if I would also experience a crash.

    After several minutes of zooming in and out, selecting various labeled lunar surface features, it finally crashed (while attempting to zoom out, I think).

    Below is the crash log header, and the thread that crashed (Thread 16)

    I tried to make it crash a second time, but could not.

    iMac Pro, Mac OS X 10.14.4


    Process: SkySafari 6 Pro [54909]
    Path: /Applications/SkySafari 6 6 Pro
    Identifier: com.simulationcurriculum.SkySafari6MacPro
    Version: 6.3.1 (6.3.1)
    App Item ID: 1362059613
    App External ID: 831150918
    Code Type: X86-64 (Native)
    Parent Process: ??? [1]
    Responsible: SkySafari 6 Pro [54909]
    User ID: 501

    Date/Time: 2019-06-10 16:53:05.229 -0700
    OS Version: Mac OS X 10.14.4 (18E226)
    Report Version: 12
    Bridge OS Version: 3.4 (16P4507)
    Anonymous UUID: E82748B5-65BF-B5AE-EEDB-21BE198CFEA4

    Sleep/Wake UUID: 5A0D7F7F-5493-42F6-BE79-78D87010DF20

    Time Awake Since Boot: 1400000 seconds
    Time Since Wake: 1200 seconds

    System Integrity Protection: enabled

    Crashed Thread: 16

    Exception Type: EXC_BAD_ACCESS (SIGSEGV)
    Exception Codes: EXC_I386_GPFLT
    Exception Note: EXC_CORPSE_NOTIFY

    Termination Signal: Segmentation fault: 11
    Termination Reason: Namespace SIGNAL, Code 0xb
    Terminating Process: exc handler [54909]

    Thread 16 Crashed:
    0 0x00007fff4fe6e30b RIPLayerBltShape + 986
    1 0x00007fff4fe6c553 ripc_Render + 322
    2 0x00007fff4fe6956b ripc_DrawRects + 354
    3 0x00007fff4fe6937a CGContextFillRects + 96
    4 0x00007fff4fe69313 CGContextFillRect + 105
    5 com.simulationcurriculum.SkySafari6MacPro 0x000000010cd0eb17 0x10ccbc000 + 338711
    6 com.simulationcurriculum.SkySafari6MacPro 0x000000010cd16acc 0x10ccbc000 + 371404
    7 com.simulationcurriculum.SkySafari6MacPro 0x000000010cd02f72 0x10ccbc000 + 290674
    8 com.simulationcurriculum.SkySafari6MacPro 0x000000010cdb3b0f 0x10ccbc000 + 1014543
    9 com.simulationcurriculum.SkySafari6MacPro 0x000000010ce3dc26 0x10ccbc000 + 1580070
    10 0x00007fff5a53316e CAOpenGLLayerDraw(CAOpenGLLayer*, double, CVTimeStamp const*, unsigned int) + 1949
    11 0x00007fff5a532766 -[CAOpenGLLayer _display] + 580
    12 0x00007fff5a494d1d CA::Layer::display_if_needed(CA::Transaction*) + 627
    13 0x00007fff5a482f42 CA::Context::commit_transaction(CA::Transaction*) + 342
    14 0x00007fff5a48258a CA::Transaction::commit() + 588
    15 0x00007fff5a4ae362 CA::Transaction::release_thread(void*) + 196
    16 libsystem_pthread.dylib 0x00007fff7c0af6ab _pthread_tsd_cleanup + 551
    17 libsystem_pthread.dylib 0x00007fff7c0b2655 _pthread_exit + 70
    18 libsystem_pthread.dylib 0x00007fff7c0af2f6 _pthread_body + 137
    19 libsystem_pthread.dylib 0x00007fff7c0b2249 _pthread_start + 66
    20 libsystem_pthread.dylib 0x00007fff7c0ae40d thread_start + 13

  • 0
    Bill Tschumy

    Thanks for the crash logs.  Both logs are showing the same crash.  I will try to reproduce it but I tried for 10 minutes yesterday without success.

    Theresa,  I will ask Keiron to help you with the login problem.  I login to the forums all the time from Safari.

  • 0
    Bill Tschumy

    Also, can you please tell me your FOV when you are seeing crashes?

  • 0
    Bill Tschumy

    OK, I just got a crash.  It appears you have to have a Moon feature selected to cause the crash.  This is a different issue (I believe) than the past crash we had when zoomed into the Moon.  We will get it fixed.

  • 0

    Typically my use case is I'll search for a feature of some kind.. say an apollo site, center it,  and then i'll zoom in.  And I don't have to poke around much, last time I used it, during my very initial zoom (which  on the mac is continuous) into the moon it just crashed..   


  • 0
    Keiron Smith

    Hi Theresa,

    Please read the following discussion about setting up Safari on iOS for use with our community forums.

    Why Can't I Submit A Ticket For SkySafari & Why Can't I Log Into The Community Forums Using Apple Safari On iOS?

    Browsers Supported by Simulation Curriculum Community Forums - Cookies Must Be Enabled

    Sorry about the difficulty, but it can be done.


  • 0
    Bill Tschumy

    Theresa & Dean,

    I believe I have found the crash and fixed it.  We should be releasing a new version in a few weeks and that will contain the fix.

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