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SkySafari Pro 6.4.0 Crashes When Selecting Observe > Scope Display On iPad iOS 10.3.3 (Needs Path To Reproduction, Is Anyone Else Encountering This Issue?)

Martin Ulrich

June 17, 2019 06:48

Answered

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Hi,

When I select Observe->Scope Display on my iPad (iOS 10.3.3, the newest available for this device), the programm crashes! On my new iPhone Xs, the feature works fine. The problem occured after update and upgrade to the PGC and GAIA databases. Any idea?

Thanks for help.

Martin

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2 comments

• 0
  
  Keiron Smith July 03, 2019 18:21

  Hi Martin, 

  This is not an issue reported by anyone else at this time.  So, I would guess it is something specific to your setup, a strange state of some kind.

  Please try rebooting your device, and re-installing the app.

  Let us know if this resolves the issue.

  Thanks!

• 0
  
  Martin Ulrich July 08, 2019 20:45

  Hi Keiron

  Thank you very much for your support.

  Before I posted, I've already tried a reboot and also deleted and reinstalled the app: the problem  persists! The previous version worked fine for me.

  Martin