New post
0

Why Do Starry Night Pro Plus 8 Observing Lists Show Up Blank After Syncing With SkySafari 6 Pro?

Pardon if this is the wrong forum. I am running the latest beta of SN 8 Pro Plus. I see a blank list of my observation lists from SkySafari (through LiveSky). If I create an OL on SN, it will show up fine until I open it in SkySafari on the phone and then it goes blank in SN. Any thoughts?

11 comments

  • 0
    Avatar
    Keiron Smith

    Hi Chris, 

    Please attach a screenshot or CSV of the objects in the list.

    Thanks!

  • 0
    Avatar
    Keiron Smith

    Also, what version of SN8 Pro Plus 8 beta are you running?  We have updated all the betas now to be in line with the release versions.

  • 0
    Avatar
    Chris Pohlad-Thomas

    Shall I just export out of LiveSky? I can attach a CSV and post the screenshot showing it blank.

     

  • 0
    Avatar
    Chris Pohlad-Thomas

    I don't see a good way to attach the CSV here, so if there is a support email I can send to I'd be glad to.

  • 0
    Avatar
    Keiron Smith

    Hi Chris, 

    Have you tried clicking the triangle to open the lists?

  • 0
    Avatar
    Chris Pohlad-Thomas

    Yes I did. Nothing shows up underneath

  • 1
    Avatar
    Chris Pohlad-Thomas

    Any update on this?

  • 1
    Avatar
    Ed Van Eck

    I have the same problem. Can you gave us an estimate when this problem will be fixed?

  • 1
    Avatar
    Jeffrey Edmonds

    I am having the same issue but it extends to all user data to include FOVs based off equipment I have entered. Listed this on a separate post. I can see the equipment and observation lists in Livesky but not in Starry Night 8 Pro Plus. I reentered the data once and it was lost again this time while the program was running. Any help would be greatly appreciated. 

  • 0
    Avatar
    Chris Pohlad-Thomas

    Checking on the status of this

  • 0
    Avatar
    Murdock Hendrix

    I have the same problem. I added a 5 object list to SSP6 tonight. I came inside to see if the list was in SNP8 and all my ob lists are blank. Identical to Chris' screenshot above. Thanks

Please sign in to leave a comment.