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SkySafari 6.6.2 Crashing When Launching On iPad and iPhone Localized To French Or Spanish (Answer: Fix In Next Update)

Arnaud Peel

January 07, 2020 17:15

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Well evereything is in the title

SKysafari pro - last version 6.6.2 can not be opened without crashing -
crash when launching on Ipad and Iphone -PLZ help !

 

Arnaud

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8 comments

• 0
  
  Keiron Smith January 08, 2020 18:48

  Hi Arnaud, 

  Please reboot your device and try again.  If still crashing, please delete the app and reinstall.

  If you still find the app crashing please tell us:

  1. What iOS and iPadOS version numbers?
  2. What language is priority?

  Thanks!

• 0
  
  Arnaud Peel January 08, 2020 19:05

  Hi Keiron

  1. Iphone 6 Plus and IOS 12.4.4

  2. French language  for the iphone

   

   

  A)  I already reboot the device and try agina  : same crash when lauching theSkySafary 6.6.2

  B) I deleted and then reinstall the app 6.6.2 same crash !

  C)  I chaged the Iphone language to English UK ,  NO CRASH , IT WORKS

  D) I changed back to French => CRASH AGAIN

   

  ....

  Thanks for your support , Arnaud

   

• 0
  
  Arnaud Peel January 08, 2020 19:21

   

  The same behavior with my Ipad , in English UK language for the Ipad , It works . In french , it crashes

  Arnaud

• 0
  
  Keiron Smith January 08, 2020 19:38

  iPadOS version?

• 0
  
  Arnaud Peel January 08, 2020 19:44

  iPadOS version = 11.3.1

• 0
  
  Iñaki Lizaso Ibarguren January 08, 2020 23:38

  Same happens to me.
  IPh language Spanish -->> SS6P frozen for 30sec or so and then SS6P goes out.
  Changing IPh language to English -->> SS6P works properly.

  IOS12.4.4 (IPh6+)

• 0
  
  Keiron Smith January 08, 2020 23:52

  I can reproduce a crash using SkySafari 6 Pro (6.6.2.4) on iPadOS 13.2.3 when localized to French and Spanish.

  Thanks for the reports, we will have this fixed in an update soon!

• 0
  
  andreas January 11, 2020 11:47

  Same problem with the german version!