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[UX Issue]* How Come SkySafari 6 Pro Location Services Is Not Working On macOS 10.15.3?

I am running SkySafari 6 Pro v6.4.0 on a Mid 2015 MacBook Pro (Retina) now running MacOS 10.15.3 (Catalina).  I can't seem to get Location Services to recognize SkySafari.  If I go to system Preferences -> Privacy -> Location Services and toggle authorization for SkySafari 6 Pro off and on a few times it still won't let SkySafari to allow me to select "current location".  I can manually set the location.

Thanks in advance for your help.

8 comments

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    Keiron Smith Official comment
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    Keiron Smith

    Hi David, 

    Please upgrade to macOS 10.15.4 and verify that the location issue still exists.

    Manually, you can create a new location via Observe > Sites > [+] > Use Current Location / Choose From List / Choose From Map

    Choosing for the list will work regardless of location services.

    Thanks!

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    David Flynn

    Ok, I upgraded to 10.15.4.  Same situation though.  I cannot get location services and SkySafari to play together.  How about I re-install SkySafari?  Anything other than just dragging the app to the trash? 

    Dave.

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    Keiron Smith

    Did you try to create a new location via Observe > Sites > [+] > Choose From List ?

    Thanks!

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    David Flynn

    As I mentioned in the original post, that works fine.  It's just the "use current location" button that fails.

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    Julie Wray

    I have the same problem. I have a new MacBook Pro and when I click on Use Current Location it gives me the "...not authorized to access your location" error msg. I'm even using Cataline 10.15.5 and no luck.

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    Keiron Smith

    Hi Julie, 

    Please try re-installing the app.

    Thanks!

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    David Flynn

    Yes.  This is still not fixed.  After re-installing the app.  Workaround is still to manually input location coordinates.

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