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Why After Configuration When Trying To Connect To Scope In Starry Night Am I Getting The Error Message "ASCOM.Celestron Unpark Failed, A Full Alignment Must Be Done? (Answer: Starry Night Must Be Connected via USB-to-USBmini or SkyFi 3, Read On)

Getting error : ASCOM.Celestron
Unpark Failed, a full alignment must be done.

I can connect to the mount via the ASCOM diagnostics on Com3. This very well could be a normal message until the scope has been aligned. I just do not know what to expect being new to the software.

Thank you

12 comments

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    Keiron Smith

    HI Stephen, 

    1. Please attach a screenshot of the error.
    2. What Starry Night Program and version number are you using?  Look in Help > About SN
    3. What OS are you using?

    Thanks!

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    Keiron Smith

    Hi Stephen, 

    More...

    1. What mount are you using?
    2. How are you aligning the mount, step by step?
    3. How are you connected to the mount?  Please provide concise details regarding your setup.

    Thanks!

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    Stephen Thacker

    OS is Windows 10

    Two attachments one for error and one for SN version ( SN 8 Pro )

    The mount is a Celestron DX

    Alignment that was not done at the time I was trying to get the Starry night to talk with the scope ( testing ). Configuration after install of software

    Alignment is typically done via Polemaster

    I'm connecting to the scope via a mini usb underside of the Nexstar+ handset connected to a usb port on the laptop. I use this method when using Celestron's sky application ( CPWI )

     

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    Brian Dixon

    I have updated all drivers, the ASCOM platform to the latest 6.3xxx, was able to get Starry Night to save the configuration as Administrator, my Windows 10 machine with all latest updates is seeing the Celestron 8 SE but when I go to Connect I am getting this same error:  "Unpark failed, a full alignment must be done."   I have Starry Night 6.4.3 which is older, but updated and the 8.0.6 that Stephen above is having shows version may have nothing to do with this.  Did anyone resolve this, or as Stephen suspected, was this a normal message and it just needs aligned first? 

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    Brian Dixon

    I really like Starry Night and don't want to go to another software package. 

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    Keiron Smith

    Stephen, 

    You must align with the Celestron hand controller and then you can connect with Starry Night.  Any other alignment configurations are not supported at this time.

    Thanks!

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    Keiron Smith

    Stephen, Brian,

    Starry Night must be connected either directly, via USB-to-Serial or USB-to-USBmini or wirelessly via SkyFi 3, to the Celestron hand controller.

    The Celestron mount must be aligned first via the hand controller.

    Then connect with Starry Night.

    Other configurations, via Polemaster and CPWI are not supported with Starry Night.

    Thanks!

  • 0
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    Brian Dixon

    Keiron,

    Thank you.  I do have the USB to the hand controller.  So, I align first with points in the sky with the hand controller.  Does it matter in what order I need to connect the USB to the Handcontroller?  Or, in other words, do I connect it first, go ahead and align the telescope while it is connected, and then click the Connect telescope button in the Starry Night software,   OR, do I leave unconnected, align the telescope and then connect the USB to handset?   Or does this even matter?

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    Keiron Smith

    It doesn't matter when you connect the USB-to-USBmini cable.  It only matters that you align first using the hand controller before trying to connect with Starry Night.

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    Brian Dixon

    You are awesome Keiron and thank you for your swift reply.  I just realized I got Starry Night software Upgrade to 8.0 with the purchase of the Celestron 8 SE.  I overlooked this when unpackaging!  I know what I will be doing tonight!  Starry Night rocks!!!

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    Keiron Smith

    Clear skis, and happy comet hunting, Brian!

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    Brian Dixon

    Haha.. how did you guess?  (Cough cough neowise).  I'll let ya know!

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