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Typing in data for an Observation Record - data is lost after a few seconds (every time) and so need to repeat the entry...

Chris Lee

October 16, 2020 21:55

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I use either my iPhone SE or my iPad to drive my scope using SkyWire. I use the observation settings to record data about observed targets. I have found that for either system I can guarantee that after I have typed in a sentence or two the screen refreshes, the observation page template remains but the new text is lost. I then have to retype the line and it then remains solid. Is this because somehow it is using LiveSky for recording the Information and its searching for wifi? This happens every time - almost seems like a cut out after 20 or so secs...?

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4 comments

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  Ros Hartigan October 19, 2020 13:05

  Hi Chris, how long has this been happening? Can you tell me what version of the app you are running? To find the version number, go to help and scroll to the bottom.  The version number will be on the last section header.

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  Chris Lee October 19, 2020 19:24

  I noticed it when I started observing after a period out of the system, in August. iPad and iPhone SE both use version 6.7.5.0

   

  Thanks

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  Ros Hartigan October 20, 2020 16:08

  Hi Chris, we are working on a fix.

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  Chris Lee October 20, 2020 16:49

  Thanks. Look forward to it!