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How To Fix SkySafari 6 Pro Hangs/Crashing On Startup? (Answer: Reinstall)

I use Sky Safari 6 Pro on my iPhone 7 Plus. Suddenly today when I click on the Sky Safari icon on my desktop the Sky Safari splash page pops up, sits there for about 4 seconds, then the screen goes back to the desktop. I have erased all active apps, powered off, powered back on, tried again several times, same result. All my other apps seem to be working normally. I downloaded a copy of Sky Safari, which I had used prior to upgrading to 6 Pro, and it works perfectly.

Any suggestions?

Thanks!

Paul Kreitz

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4 comments

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    Paul Kreitz

    By the way, this is NOT a "First use" issue; I have been using Sky Safari 6 Pro on this iPhone for years with no trouble.  Baffling!

    Paul Kreitz

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    Chris

    Hey Paul, have you tried to uninstall and reinstall SkySafari 6 Pro?

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    Paul Kreitz

    Thanks for the suggestion Chris.  Pardon my ignorance, but how do I reinstall without buying the product again?

     

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    Paul Kreitz

    OK, I bit the bullet, removed the app from my iPhone, went to Apple Store, searched Sky Safari 6, it popped up and offered download from the Cloud, not "Buy".  It works fine now.  I'm a happy camper!

     

    Thanks again Chris!

     

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