I have raised this in the past as an issue and had thought the issue had been fixed. I find on my return after a few months the problem remains. Namely that when you click on a past observation in LiveSky it takes you to a view of the night sky on the time in question but the image is too small and occupies a corner of the display. This means you cannot drill down to the original target for viewing information. I attach the screenshot. The same using Safari brower on the iMac and using Firefox.
Hi Chris,
In Firefox, open a new Private browser window. Go to LiveSky.com. Login, and check your observation.
Same result? This may be a cached issue.
Thanks!
So I have used both Firefox and Apple Safari browsers, with and without private window setting. In the case of apple safari, both modes show the scrunched up SkySafari window as in the attachment. In Firefox the public windows route opens SkySafari observations as scrunched up but private window browsing cannot even connect to "skysafari on web" window and certainly selecting an observation just shows the SkySafari web (version 1.3.9) trying to open but just cycling... so do not even get the crunched up window I get with both apple safari browser or the Firefox public window browser...
Are you using a VPN?
Nope, sorry. All basic kit stuff for me...
What version of macOS?
Catalina 10.15.6
Keiron - Can I ask if there is any progress on addressing this issue? Thanks
Chris,
Have you tried this on Chrome?
- Dave
Dave - thanks. No I don't have Chrome on my system but a new observation... I have recently acquired iPad Air 2020 and LiveSky works seemlessly on this. In iPad mini4 it remains clunky and freezes. I have therefore abandoned the iPad mini (I shall use to drive the scope) and will review observation info on my iPad Air in the future. I guess it was some kind of issue with the mini refresh? It was noticeably slow trying to load up live sky vs the Air.
On a separate observation - I find on my iMac that when I call up an observation in the LiveSky window I can zoom straight to the object in question (say a previous target record) and the image is centred and frozen (ie the Mars surface condition at the time of observation). However on the iPad version I cannot zoom unless I use my fingers to zoom, in which case the image in question starts to drift across the screen at the highest resolutions. I can "freeze" its position by touching and holding. Is there a way to simply zoom on the centred object on the iPad live sky so that it does not then track in 'real time", so that I can compare my sketch (say) with the original star or planetary configurations at the time without this motion?
Thanks again.
Chris,
Your reply is not related to the initial inquiry that "the image is too small and occupies a corner of the display".
You have said that the issue appears on Catalina 10.15.6 using Apple Safari browser and Firefox browser.
Dave is asking about whether that issue also occurs on Catalina 10.15.6 using a Chrome browser??
While you may have encounter other LiveSky issues lets please keep this current discussion related to the original post inquiry for now - unless the original issue has resolved itself?
Thanks!
Sorry for mixing the topics.
As I indicated in my previous mail I have now found the new iPad Air to have no issues with the LiveSky browser and will be defaulting to this as my baseline. I also do not now seem to have a problem on the iMac. However my iPad mini4 still defaults to a small square (often) or else a full image but which will not refresh when I change the observation target (the screen freezes and requires a restart of LiveSky). This is true for Chrome on the iPad mini.
However since I no longer plan to use this mini4 device its not a problem any longer - I will stick with the iPad Air...
Thanks
