I am unable to play Audio in Object Info page. No audio is presented.
I can also click on the Audio button and "Pause" and "Continue" the non-playing audio.
Codec issue ?
Date
Votes
8 comments
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Keiron Smith Apologies, Peter.
I can't reproduce this issue. We have not updated the app recently.
SkySafari 7 Pro is now for sale, at a 50% discount. We have no reports of this issue on SS7.
Thanks for your patience waiting for a reply.
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Peter Li I also don't get audio from SkySafari 7 pro. Do I have to download audio files separately ?
I have both stock Sky Safari 6 plus and 7 pro from Apple AppStore.
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Keiron Smith What iOS device?
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Keiron Smith As you don't get audio from both apps the issue is not with app. More likely a settings somewhere in your iOS preferences.
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Peter Li it is iphone 12 pro, running ios 15.1. May be a newbie mistake, but I can't figure it out.
I picked Rigel, clicked on the (i), Rigel's page shows up, there is a audio icon on the upper right. But no sound. Clicked on the enunciation phrase,"(RYE-jel)", still no sound. All other apps (youtube, chrome, spotify, etc.) all produce sound/music. Sky Safari 7 pro settings in Settings is like all other apps, nothing out of ordinary. Is audio files separate download ?
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Keiron Smith Audio is included with the main download.
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Peter Li Figure it out. It was a newbie error. On the iphone, there is a switch to silence rings. Mine was set to silent.
Never thought of it because that was my "default" setting, given that all other apps seems to work.
Thanks
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Keiron Smith Peter, can you please attach a screenshot of the this iOS Setting?
Thanks!
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