I appreciate 7 pro is available for a discount, but I JUST bought 6 Pro Oct 20 not knowing a 7 pro was coming out. Bought Sky Safari 6 pro based on what I was reading in an astronomy group. Total with in-app purchases I wanted was $51.96. I get pro 7 is 50% off in the apple store now, but for me, that means if I were to buy 7, it would be the equivalent of paying $76.96. Any relief here, or is it what it is? And if it is what it is, how long will you support 6?
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Matt Hjelle Official comment Hello Tom,
Thanks for contacting us. The best way to address the matter is to request a refund from Apple given you purchased very recently. They shouldn't have a problem refunding you for the v6 purchase given the timeline, and you can get v7 at your convenience.
Here is the link to request a refund from Apple: https://support.apple.com/en-us/HT204084
Thanks for your support and let us know if you have any difficulty by emailing to support@skysafariastronomy.com.
Best regards,
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Keiron Smith Apologies, have to delete my answer, as I was wrong. The sales team will contact you.
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Keiron Smith Matt Hjelle
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Tom Johnson Okay - thanks!
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Tom Johnson Matthew,
Got it - refund requested. Appreciate your assistance on this one!
Thank you!
Tom
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