I forgot my Live Sky password. When I click on reset password, I get the message that a reset request was sent successfully. However, the email never shows up in my email. Nothing in the spam folder either. (I have the correct email address, because if I try to open a new account with it, it says that email is already taken.) I have an iphone and two ipads with Sky Safari on them, with several custom observing lists. I don't want to lose them. Account is firstname.lastname@example.org. Thanks for helping me get connected.
How Come I Can Not Reset My LiveSky Password? (Answer: Read On!)