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Why Is SkySafari On Android Always Downloading Additional Files? (Answer: Get The Beta And Test The Fix)

I have SkySafari 6 (SS6) on a new Samsung Galaxy Tab A7 Lite tablet I purchased specially for using in astronomy observing. I installed SS6 maybe a month ago and I have used it normally until some 10 days ago. Each time I start my tablet there is a message telling that Sky Safari is downloading additional files, but the files never complete to download. One day it was all day running but the dowloading percent never changed from 0%. I attach screen captures to show how it is working. When I start SS6 the first screen tell it is dowloading 0%. After I pulse Cancel, the next time I start SS6 the dowloading screen does not appear and I can use the app normally. But, the next time I start the tablet starts to download the files again, even without starting SS6. My version is 6.8.6.3, my tablet has Android 11. Please, help me to solve this problem.

3 comments

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    Keiron Smith

    We have a beta coming out that we believe fixes this issue.

    Please apply for the beta in Google Play.

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    Celso Montalvo

    Keiron, Thank you very much. I uninstalled and installed version 6.8.6.14 and the problem solved. Was this version the beta for?

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    Keiron Smith

    An excellent result, Celso!  Yes, .14 is the fix for the file downloading issue.

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