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Why Are SkyGuide And The What's New Panels Blank? (Answer: Ask For The Workaround Solution!)

Any thoughts welcome- I have nothing in the Starry Night 8 Live Space News Feed, Sky Calendar, and What's New windows.  Are these feeds/services down or are these not supported anymore etc?

Thank you.

SB

9 comments

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    Christophkaye

    Same again:

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    Keiron Smith

    Sam, 

    We had a temporary issue with our servers last week.

    Is this still an issue?

    Thanks!

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    Sam Berg

    Keiron, thanks.  The calendar and feeds look up and running again! Thanks for letting me know.

    Sam

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    Christophkaye

    Unfortunately, the image I shared above is still the result this evening.  There is a void of information in the panel on the left.  Refreshing results in the panel momentarily turning white, then the background graphic appears, but there is no information, ie, Sky Calendar, etc.

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    Patrick Maher

    I have the same problem...  nothing has been fixed.  

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    Thomas Neff

    My SkyGuide Panel is blank as well. The What's New panel does have information in it. Everything was working about 5 days ago.

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    Dlucas

    I have the same problem as well. Blank Sky Guide. Any news on this bug? Here's another set of users experiencing the same problem.

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    Dlucas

    Please remove the "Fixed" flag from this thread. Maybe it's just me, but it seems obvious that it isn't? Please.

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    Dlucas

    Keiron came up with a solution that fixed my issue!!!!!!!!!!!!!!!!!!!!!!! Thank you Keiron!

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