I purchased Sky Safari 6 Pro for Android and have been unable to complete the installation and download. File download failed repeatedly. This is a known issue and nothing in the knowledge Base helped. I have uninstalled SS6Pro from the Android and am purchasing an iPad. I want to apply the refund to purchase of Sky Safari 7 Pro for IOS.
Request refund for Sky Safari 6 Pro for Android and apply payment for Sky Safari 7 Pro for IOS.