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[UX Issue]* Compass Mode Stability Issue

An issue that seems to be occurring each time SS7 (plus and Pro) has compass mode selected the screen becomes shaky, making the screen in that mode unusable.  I can pan around the sky with the compass on, but every time I stop to view, the screen then shakes again. I have tried recalibrating the compass, rebooting my the app and my phone, however the problem continues to persist. I have recorded the phone screen when using the compass mode and added a link to the video file below.

Sky Safari Plus: https://we.tl/t-RAWMrRdeBI

Sky Safari Pro: https://we.tl/t-HVelNpXbWv

App: Sky Safari 7 Plus and Pro 
Device: Samsung Galaxy S21 Ultra 5G (Not connected to telescope) 
Version: Android 
Mode: Compass Mode 


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5 comments

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    Adam Morgan

    I missed off that this on Android Version 12 and UI Version 4.1

  • 0
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    Pedro Braganca

    Thanks Adam.  I can't seem to reproduce on a couple of devices but we'll create a ticket.  I think we have a S21 to test. 

    DevOps reference: https://starrynight.unfuddle.com/a#/projects/7965/tickets/by_number/2257

  • 0
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    Mike Atkins

    May be related. On my Galaxy S22 Ultra running Android 12/OneUI 4.1 the compass is sometimes very sensitive to device movement.. Sometimes the slightest movement will activate "Tilt to use Compass". I finally went into settings and turned the feature off.

     

    I saw this in both Plus and Pro 7.0.1.1 as well as earlier releases, too.

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    Randy Rose

    I had this exact problem 2 days ago on my S22+ Android 12. Tried to fix it but the compass mode was so unstable I just got a refund and uninstalled it. Using Star Walk2 Instead. No problem in compass mode there by the way. Anyway, my review asked me to reach out to support here, but there's already this same issue, so I'd decided to reply to it.

  • 0
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    Pedro Braganca

    Thank you!  We do have an S21 to test but might have to look at the S22 as well.  These seem to be the only devices we have received reports on.  

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