Seems customers using ver. 6 of Skysafari Pro has been long abandoned when having issues. Therefore I try to get attention here. Why release a new version (7) before having solved issues with the previous version thinking we would be yet another possibly defective version og your software. I haven't been able to control my Skywatcher mount for more than 6 months and filing a complaint seems futile since nobody reads it or seems to care.
How Come Telescope Control With Sky-Watcher SynScan WiFi Not Working With SS6? (Read On!)