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[Scope Control]* Sticky Scope Control Buttons Lead To Runaway Slews Using Celestron WiFi (Solution: Will Be Fixed In A Future App Update)
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Completed
Is The Skywatcher SynScan Wi-Fi Supported By SkySafari 6 Pro? (Answer: Yes on Android, Yes on iOS)
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SkySafari 6 Pro | Additional UCAC5 Download Fail (Solution: Fixed In Update)
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StarSense HC More Accurate Than SkySafari GoTo (2 Answers: First, StarSense Alignment Is Invalidated If SkySafari Sends "Time & Location" So, Disable That Option, And Second, SkySafari Is Sending J2000 But Should Be Sending JNow - Now Fixed)
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In-App Purchase Fails With Error Message "Your Purchase Could Not Be Completed" Using SkySafari 6 Pro + MacOS 10.13.6 Macbook Pro 2016, valid AppleID And Password, Used To DL SS6 Just Before (Answer: We Will Fix This Issue, Please Be Patient, Thanks!)
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[IAP]* SS7 GAIA Database Download Fails At 99% On iOS (Solution: Fixed In Latest App Update)
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[Officially Released] How To Connect And Control Your Scope Via Native Support & SynScan WiFi (iOS Only)
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[UX Issue]* Why Are Stars Fainter Than 13.0mag Missing in SkySafari 6 Pro On Android? (Answer: Fix Coming In Next Update)
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Why Is SkySafari On Android Always Downloading XX Number Of Files? (Answer: Get The Beta And Test The Fix)
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[Officially Released] SkySafari 6 Pro | Scope Is Not Responding With SynScan Wifi (Answer: SkySafari Is Now Compatible With SynScan WiFi On iOS - Read On!)
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Completed
Why Can't I Update Minor Body Orbit Data For 3 Weeks? (Answer: Issue On Android OS 4/5 Only - Best To Use A Newer Version Of Android OS)
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How Come There Is Always 10 Data Files Downloading For SkySafari On Android? (Answer: Get The Beta And Test The Fix)
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[UX Issue]* Highlighted Observing List Icon Hides OR Overlaps Time Controls (Answer: This Is Fixed On Android, But Still An Issue On iOS - Don't Report The iOS Issue Here)
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[OpenGL]* Why Does Catalina Security Update (19H1519) Crash Starry Night 8? (Answer: Apple Security Update 2021-2008 Catalina Fixes The Issue!)
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SkySafari Pro 6 Pro | Sluggish Performance: Observations, Observation Lists, And Real-Time Telescope Control Via WiFi
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[Installer] How Come The Download Of Additional Files For SkySafari 6 Pro On Android Does Not Complete? (Answer: Disable SS6 Notifications For Now Or Try Reinstalling - We Are Working On A Fix)
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SkySafary 6 Pro Can’t Connect To Celestron WiFi After Update To iOS 14 (Answer: This Issue Originates With The Apple iOS 14 update, And Requires An Update To iOS 14 From Apple For A Fix - But A Manual Input Solution Is Available, Read On!)
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Completed
SS7 Not Responding Or Crashing On Android 13 - This Is A Thread Lock Up Issue (Go To Help > Email Log File - Please Read! But, FIXED in latest UPDATE)
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Completed
[UX Issue]* SkySafari Beta 6.8.1.5 On Android UTC Display Off By One Hour (Answer: Fixed In Current Public Beta - Get It Now!)
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Completed
[Scope Control]* Why Does SkySafari 6 Plus Send $$$ On Connection To Astro-Physics CP3 Controller?
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SkySafari 6 Pro Does Not Use Full Screen And Night Vision Mode Does Not Cover Gesture/Buttons On Samsung Galaxy S10 (Solution: Use The New SkySafari Keyboard!)
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[UX Issue]* Why Is SkySafari 6.7.2 Still Not Showing Angular Separation? (Answer: Please Read The Help - This Is Confirmed Fixed In 6.7.2.0 Update - Remaining Text Issue Needs Path To Reproduction)
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Completed
[SynScan WiFi Beta Testing] 6.7.0 Update Has Removed The SynScanLink ScopeType Option (Answer: New Beta Is Available, SynScan_Link is Back!)
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Completed
SkySafari 6 Pro Crashing On StartUp iPad 2 iOS 9.3.5 (Solution: Update App)
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Completed
[Scope Control]* Starsense Explorer Will Not Open Camera To Align Using iPhone 15 + iOS 17.6.1 (Solution: Update To Latest Version)
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Completed
[OpenGL]* MacOS Catalina Security Update 2021-007 Crashes SN8 (Answer: Apple Security Update 2021-2008 Catalina Fixes The Issue!)
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Completed
Search Textfield Non-Functional On SkySafari 6 Pro Night Mode In iOS 13 (Fixed In Update)
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Completed
[Completed]* Problems In The Creation Of Observation Sessions In SN Pro 8 On Windows 10
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Completed