Ask for and offer help.

Measure Tool Is Missing Angular Separation In MacOS (Answer: Fixed!) Dean 1 comment 0 votes Completed
Your transaction could not be completed.Error was: "The operation couldn’t be completed. (SKErrorDomain error 0.)" Georges Metos 1 comment 0 votes None
Transaction Could Not Be Completed SKErrorDomain Error 0 For In-App Purchase (Answer: We Are Working With Apple Towards A Solution) willardcook 1 comment 0 votes Planned
SkySafari Pro 6 In-App Purchases Accept Payment But Fail To Download (Answer: We Will Fix This, Please Be Patient, Thanks!) Rob Bensko 1 comment 0 votes Planned
How Can I Use SkySafari 6 Pro En Français? (Answer: Change The Device Main Language Priority To French) Michel Lagnet 1 comment 0 votes Answered
[Review] SkySafari 5 Pro - A Great App Fred Goodman 1 comment 0 votes Answered
When Is Localization Coming For SkySafari On macOS? (Answer: We Are Working On The Update, ETA 2 Months) Alsinacarrera 1 comment 0 votes Answered
SkySafari Pro 6 on Mac has Sky Chart turn black on wake up Blascabrera 1 comment 0 votes None
Has Support For SkySafari Disappeared? (Answer: No, We Are Still Here!) Alberto Cavalli 1 comment 0 votes Answered
Sky Safari Pro 6.4.0 Observations Database Problems Lowenthalm 1 comment 0 votes None
Where Is The Advanced Search (Planner) In SkySafari 6 Pro On macOS? (Answer: Observe > Planner) Fr Drevon 1 comment 0 votes Answered
How Can I Duplicate Identical Time/Location/Object Data Settings In SS6 On Both iOS And MacOS? (Answer: Save And Share A Settings File) Pljschoenmakers 1 comment 0 votes Answered
DeltaT does not update correctly when date is changed Alberto Cavalli 1 comment 0 votes None
Why Are Duplicate Copies Of PGC Galaxy And GAIA Star Databases Installed On macOS? (Answer: Apple Makes Us Do It This Way) Lowenthalm 1 comment 0 votes Answered
How Do I BackUp And Transfer Telescope Equipment Data Between SkySafari 6 Pro On Two Computers (Answer: Activate The Same LiveSky Account In SkySafari 6 Pro > BackUp And Syncing Of Data Will Be Automatic) Carlos Alsina 1 comment 0 votes Answered
Will SkySafari 6 Pro On macOS Mojave + SynScan WiFi Adapter Work? (Answer: SkyScan WiFi Is Not Supported Without Also Using The SynScan App - Native Support Coming Soon!) Tim Underwood 1 comment 0 votes Planned
Why Is The SkySafari 6 Pro Telescope Panel Greyed Out And Inaccessible? (Answer: You Are In Orbit Mode - Return To Home) Charlie Butterworth 1 comment 0 votes Answered
GAIAStars2.skydat created in two locations Jean-Claude JESIOR 1 comment 0 votes Answered
Observing list crashes Skysafari when selected Robert Powers 1 comment 0 votes Answered
Bad date in "B Cassiopeiae" description Sidcave 1 comment 0 votes Planned
SkySafari 6 Pro Keeps Asking For Login To LiveSky (Answer: User Resolved) Jean-Claude JESIOR 1 comment 0 votes Answered
Is There An Upgrade Discount For Users Upgrading From SkySafari 5 Pro to SkySafari 6 Pro? (Answer: Join Our Mailing List - We Often Offer Discount Promotions) Robert P Maloney 1 comment 0 votes Answered
SkySafari 6 Pro Always Opens Up To A Factory Default State (Needs Path To Reproduction) Hawkula 1 comment 0 votes Answered
Why Are SkySafari 6 Pro Observing Lists On iPad Pro Are Not Syncing With SkySafari 6 Pro On iPhone Xs And iPad mini 4? (Answer: Sign Into LiveSky Using SS6 Pro On All Devices) Genelew1 1 comment 0 votes Answered
How To *Change* Cloud ID For Cloud Storage To Sync Across Several Devices? (Answer: SS6 Uses LiveSky To Sync All Devices Across All OS) Airscottdenning 1 comment 0 votes Answered
SS6 Pro for OS X running 10.10.5 still crashing when signed into AppStore Jim Forrester 1 comment 0 votes None
SS 6 for Jim Forrester 1 comment 0 votes None
SkySafari 6 Pro Quits Unexpectedly (Can not open on macOS High Sierra Version 10.13.6 John Francis Nejedlo 1 comment 0 votes None
What data is refreshed by "Refresh Data" command (Command-R)? boojag85 1 comment 0 votes None
Is It Possible To Purchase Add-Ons Without Using The Apple Mac Store? (Answer: No) Sol Lee 1 comment 0 votes Answered