Ask SkySafari Mac OS X app-related questions or share your expertise.

[UX Issue] Why Does The Camera FOV Follow The Horizon Coordinate System, Not Equatorial (Answer: Choose "Equatorial" As The Mount Type, Then The FOV Indicator Will Rotate As The Scope Moves To Different Parts Of The Sky) Gshaughnessy 5 comments 1 vote Answered
Why Are Duplicate Copies Of PGC Galaxy And GAIA Star Databases Installed On macOS? (Answer: Apple Makes Us Do It This Way) Lowenthalm 1 comment 0 votes Answered
How Do I BackUp And Transfer Telescope Equipment Data Between SkySafari 6 Pro On Two Computers (Answer: Activate The Same LiveSky Account In SkySafari 6 Pro > BackUp And Syncing Of Data Will Be Automatic) Carlos Alsina 1 comment 0 votes Answered
Why In SkySafari 5 Pro And SkySafari 6 Pro Is There A Difference In Both The Names Of Stars And Number Of Stars Visible? (Answer: SkySafari 6 Pro Received A New Star Database) John S 2 comments 0 votes Answered
Why Is The SkySafari 6 Pro Telescope Panel Greyed Out And Inaccessible? (Answer: You Are In Orbit Mode - Return To Home) Charlie Butterworth 1 comment 0 votes Answered
SSPro 6 starts very slow with Mojave Antonio Agnesi 2 comments 0 votes Answered
GAIAStars2.skydat created in two locations Jean-Claude JESIOR 1 comment 0 votes Answered
Update Data in SkySafari 6 pro on Mac.... Francesco Landi 3 comments 0 votes Answered
Observing list crashes Skysafari when selected Robert Powers 1 comment 0 votes Answered
ftp used for downloading database updates? Mweasner 2 comments 0 votes Answered
Sun and moon positions off at rise/set wtxnitz 6 comments 0 votes Answered
Earth shadow doesn't zoom Jean-Claude JESIOR 2 comments 0 votes Answered
Wasted disk space Jean-Claude JESIOR 3 comments 0 votes Answered
MacBook Pro crashed. Lost Sky Safari Pro. What do I do now? Tom Bauer 3 comments 0 votes Answered
SkySafari 6 Pro Keeps Asking For Login To LiveSky (Answer: User Resolved) Jean-Claude JESIOR 1 comment 0 votes Answered
Is There An Upgrade Discount For Users Upgrading From SkySafari 5 Pro to SkySafari 6 Pro? (Answer: Join Our Mailing List - We Often Offer Discount Promotions) Robert P Maloney 1 comment 0 votes Answered
SkySafari 6 Pro Always Opens Up To A Factory Default State (Needs Path To Reproduction) Hawkula 1 comment 0 votes Answered
Does SkySafari For macOS Support Indi Server Communications? (Answer: No) Vsincholle 5 comments 0 votes Answered
How To Connect A MacMini Running El Capitan + Gemini 2 Mount (Answer: UDP Socket 11110 + Transparent Sock 4030, In SkySafari Telescope Control Enter 192.168.0.111 As The IP Address And Port 4030 Fred Goodman 8 comments 0 votes Answered
Please Someone Verify That SkySafari 6 Plus/Pro On macOS Can Be Used To Control A EQ6/5 Mount Via The SynScan Pro App + SynScan WiFi Adapter? (Answer: Verified, Yes It Works!) Terry Webb 3 comments 0 votes Answered
[Bug] Recorded Asteroid Observations Have Changed Names Upon Review (Needs Path To Reproduction) Lowenthalm 2 comments 0 votes Answered
Can I Add A Custom Photorealistic Landscape To SkySafari 6 Pro? (Answer: Yes, Read On, And The How-To Is Also In The User Guide) Douglas 3 comments 0 votes Answered
Is There A Complete List Of Included Sky Safari Photo Realistic Deep Sky Images - And I Discovered That A Translucent Horizon Hides An Object's Image Dredfearn 5 comments 0 votes Answered
Unable To Delete Observing Lists In SkySafari 5 Pro On Mac SkyCat 7 comments 0 votes Answered
Why Are SkySafari 6 Pro Observing Lists On iPad Pro Are Not Syncing With SkySafari 6 Pro On iPhone Xs And iPad mini 4? (Answer: Sign Into LiveSky Using SS6 Pro On All Devices) Genelew1 1 comment 0 votes Answered
How To *Change* Cloud ID For Cloud Storage To Sync Across Several Devices? (Answer: SS6 Uses LiveSky To Sync All Devices Across All OS) Airscottdenning 1 comment 0 votes Answered
Why Is SkySafari 6 Not Displaying The Horizon? (Answer: In Settings -> Coordinate System -> Select "Horizon = Alt/Az") Craig 2 comments 0 votes Answered
SkySafari 6 Pro | Is The Triton Moon Model Incomplete? (Answer: No. The Moon Has Never Been Completely Mapped By NASA) Marlonsantos Au 2 comments 0 votes Answered
Is It Possible To Purchase Add-Ons Without Using The Apple Mac Store? (Answer: No) Sol Lee 1 comment 0 votes Answered
SkySafari 6 Pro | Can In-App Purchases Be Shared Via Family Sharing (Answer: No, Apple Does Not Permit It) Phil Hoppes 3 comments 0 votes Answered