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Starry Night 8 | User Support

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How To Complete The SN8 MacOS installation? (Answer: Read On!) Keiron Smith 0 comments 0 votes None
How To Find Comet C/2022 E3 ZTF Or Any Other Comet In Starry Night 8 Keiron Smith 1 comment 0 votes Answered
[UX Issue] How To Delete, Edit And Create New Locations/Sites? (Answer: Observe > Sites, Read On!) Steven 8 comments 0 votes Answered
[SN8 Updater] Starry Night Error At Start Up Or Update Request (Now Fixed!) Clive Richardson 4 comments 1 vote Completed
[SN8 Updater] Starry Night Error Accessing Update Server (Now Fixed!) Robert B. Noakes 7 comments 1 vote Completed
The Internet update failed Robert B. Noakes 2 comments 1 vote None
How To Find Tycho Star Catalogue Numbers Using SIMBAD? (Answer: Read On!) steve 5 comments 1 vote Answered
How Come Certain Significant Stars Are Missing From Search? (Answer: Search First Official Designations - Read On!) steve 9 comments 1 vote Answered
[UX Issue]* Add User Image Fails To Download DSS (Or Other) Images (Answer: Fixed!) Krisztian Kerepesy 8 comments 1 vote Completed
[OpenGL]* MacOS Catalina Security Update 2021-007 Crashes SN8 (Answer: Apple Security Update 2021-2008 Catalina Fixes The Issue!) Jenny-Kate Sgarbi 17 comments 1 vote Completed
How To Bring SN8 To The Front Of All Apps On Windows 10? (Answer: This Has Been A Long Time Issue With Starry Night Difficult To Resolve - Read On!) Cody 1 comment 1 vote Answered
Why Is Starry Night 8 SkyGuide Blank? (Answer: Ask Support For The Workaround!) Michel Petitpas 34 comments 1 vote Answered
Why Is Starry Night Not Saving My Sites? (Answer: User Needs To Provide More Info For Troubleshooting) David Majors 1 comment 1 vote Answered
Starry Night Pro Plus 8 - Galaxy Outlines J.Kaufman 0 comments 1 vote None
Why Doesn't Starry Night 8 Run On My Windows 10 Computer? (Answer: More Info Required) david lake 3 comments 1 vote Answered
Starry Night 8, SkysSafari 6 and LiveSky FOV Indicator Synching Issue Jasonpdoyle 3 comments 1 vote None
Starry Night Pro Plus - user data gone - Second Occurrence Jeffrey Edmonds 13 comments 1 vote Planned
What Happened To SN8 Beta Testing? (Answer: Beta Testing Will Resume Once The Next Update Is Underway) Lawrence 14 comments 1 vote Answered
Important! Starry Night 8 Is Fully Compatible With macOS 10.15 Catalina (Answer: Catalina Compatibility Update Released) Keiron Smith 3 comments 1 vote Completed
How Are Historical Eclipses Calculated In Starry Night Pro 8? (Answer: Read On!) Stephen Sorensen 1 comment 1 vote Answered
Earth's Shadow During Partial Lunar Eclipse Is Not Drawn Precisely (Answer: Will Be Fixed In Update) Frédéric Graf 3 comments 1 vote Planned
3D binary stars, moons, satellites, etc not rendering (SNP 8.0.2, Win 10, May 2019 release) Keith Farmer 10 comments 1 vote None
SNpp8 windows installer 'custom install' option ProgramData folders Bug was present still in May 3 download Growflavor 1 comment 1 vote None
Where Are The Telescope Setup And Telescope Control Buttons In Starry Night Pro Plus 8? (Answer: Main Menu > View) Conrad Sanders 5 comments 1 vote Answered
SN8P "magnify" does strange things Ron Blackwell 1 comment 1 vote None
SN8P "Window" pulldown becomes useless Ron Blackwell 8 comments 1 vote None
Why Can't I See The Sky Survey Layers When I Select Them? (Answer: Sky Survey Layers Require Shaders Are Enabled. See File > Shaders) Richard Powell 2 comments 1 vote Answered
[UX Issue] FOV Does Not Rotate With Object Cablsurfin 16 comments 1 vote Planned
[UX Issue]* SN8P (8.0.2.1721) Pulldown Options Greyed Out On Startup Ron Blackwell 3 comments 1 vote Planned
[Bug]* SN8 Crashes When Closing Via File > Exit A Second Viewer Window With Info Window Open Ron Blackwell 17 comments 1 vote Answered