Ask for and offer help.

[UX Issue] How To Delete, Edit And Create New Locations/Sites? (Answer: Observe > Sites, Read On!) Steven 8 comments 0 votes Answered
Why Is Starry Night 8 SkyGuide Blank? (Answer: Ask Support For The Workaround!) Michel Petitpas 34 comments 1 vote Answered
[Visual C++ Redistributable]* Error Message - Mandatory Prerequisite Was Not Properly Installed (Solution - Read On!) Shawn 30 comments 0 votes Answered
[Bug]* SN8 Crashes When Closing Via File > Exit A Second Viewer Window With Info Window Open Ron Blackwell 17 comments 1 vote Answered
How To Troubleshoot OpenGL/VRam And Optimize Intel/Nvidia Graphics Settings For Use With SN8? (Answer: A Deep Dive Into Graphics Cards, OpenGL Settings And Optimization - Read On, And Thank You, Chad!) Pete Ingram 16 comments 0 votes Answered
Orbital Elements Not Saved When Adding Objects Via The Orbital Editor Virginio Oldani 15 comments 0 votes Answered
Why Is The SkyGuide Panel Blank? (Solution: Reinstall Another Or A Previous Version Of SN8 - Contact Support For Assistance) Christophkaye 15 comments 0 votes Answered
Why Does My Simulation Of Jupiter Not Orbit Around The Sun As Expected? John Pendleton 15 comments 0 votes Answered
What Happened To SN8 Beta Testing? (Answer: Beta Testing Will Resume Once The Next Update Is Underway) Lawrence 14 comments 1 vote Answered
How To Get The Time Zone Correct And Hour In Starry Night Pro Plus 8 (Answer: Use Observe > Sites > New To Create New Locations) Antonio 13 comments 0 votes Answered
[Nvidia Driver] SN8 Pro Plus Crashes On Open GL Init After Windows 10 Update (Solution: Revert Driver To Version 472.12 - Read On!) Weinere 12 comments 0 votes Answered
How To Export Observing List Data From Starry Night 8 And Import Your Own Images? (Answer: Use LiveSky.com For Data Export And Right-Click Any Area In Space And Choose Import For Images) Dale Chamberlain 11 comments 0 votes Answered
Camera FoV Rotation In SNP8 Is Relative To Alt-Az (Answer: Test The Beta) Tom Wideman 10 comments 0 votes Answered
How To Sync Starry Night 8 Pro Telescope Control Coordinates With Orion Sirius EQ-G Equatorial Mount Hand Controller Coordinates Because Slew-To Is Not Accurate (Answer: Align On Gaze - Read On!) Gerry DiNunzio 10 comments 0 votes Answered
Will SNPP8 Run On Windows 7? (Answer: No, Windows 10 Only) Philip Albert 10 comments 0 votes Answered
How Come Certain Significant Stars Are Missing From Search? (Answer: Search First Official Designations - Read On!) steve 9 comments 1 vote Answered
How Come SkyGuide Is Not Displaying Any Information? (Answer: Contact Support For A Workaround Solution) Dlucas 9 comments 0 votes Answered
How To Make A Takahashi EM 200 Temma Jr Stop Slewing Using Starry Night Pro 8 And Ascom On Windows 10? (Solution: This Looks Like An Ascom Issue) Jose Antonio Chimeno Sanz 9 comments 0 votes Answered
How Come Starry Night Pro 8 Will Not Start On My Up-To-Spec Windows 10 Computer? (Answer: Read On!) Jtomas 9 comments 0 votes Answered
Why When Updating SN8 Daily Data Do I Get This Error: A Connection To The Update Site On The Internet Could Not Be Established. You Must Be Connected To The Internet To Use This Feature? (Answer: User Profile Needs Permission To Write To Sky Data Folder) 全球探奇 9 comments 0 votes Answered
Why Do I Get An Error Connecting Starry Night Pro 8 On Mac 10.13 + Prolific driver + Orion StarSeeker II + Serial to USB? (Answer: Can Not Use Intelliscope RS232 Cable With Non-Intelliscope Mounts) AARON FIGG 9 comments 0 votes Answered
Is There A FOV Rotation In SNP8? (Answer: Options > View > Flip) Dlucas 8 comments 0 votes Answered
Why Do I Get An Error Message "The Internet Update Failed Or Was Canceled By The User"? (Solution: VPN Blocked Download) Keiron Smith 8 comments 0 votes Answered
How Do I See And Image Of M13 Using Starry Night Enthusiast 8? (Answer: Read On!) Jim 8 comments 0 votes Answered
Could You Please Provide A Redirect For This Help File That Now Redirects To A 404 Error? Dlucas 7 comments 0 votes Answered
[UX Issue] How To Check Whether Daily Data Is Downloading Correctly? (Answer: Confirm The Files Downloaded To The Sky Data Folder) Poison 7 comments 0 votes Answered
[Installer] Problems Installing Starry Night 8 Software (Waiting For Reply) Dennis Moriarty 7 comments 0 votes Answered
How Do We Share An Observing List Using Starry Night 8? (Answer: Use LiveSky.com To Share Lists) Dlucas 6 comments 0 votes Answered
Is Starry Night 8 Compatible With Windows 11? (Answer: Yes, Read On!) Anthony Lynn 6 comments 0 votes Answered
How To Change The Panorama Horizon In Starry Night 8? (Answer: Read On!) Martin Sassenberg 6 comments 0 votes Answered