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Starry Night 8 | User Support

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How To Configure Starry Night Pro 8 + Celestron NexStar 6SE + macOS + USB Joshua Foster 1 comment 0 votes Answered
SkyGuide Is Blank Keiron Smith 2 comments 0 votes Answered
[Installer]* Installation of Starry Night Celestron 8 rolls back after extracting SkyData reaches 100% James Williamson 5 comments 0 votes None
How To Configure A New Home Location In Starry Night Pro Plus 8? (Answer: Read On!) Bill ONeil 1 comment 0 votes Answered
How To Connect Starry Night Pro 8 + Celestron GEM DX + Celestron WiFi? (Answer: On Windows 10, Starry Night Can Connect To Celestron WiFi Via CPWI, Read On!) Stephen Thacker 18 comments 0 votes Answered
How To Complete The SN8 MacOS installation? (Answer: Read On!) Keiron Smith 0 comments 1 vote Answered
How To Find Comet C/2022 E3 ZTF Or Any Other Comet In Starry Night 8 Keiron Smith 1 comment 0 votes Answered
[UX Issue] How To Delete, Edit And Create New Locations/Sites? (Answer: Observe > Sites, Read On!) Steven 8 comments 0 votes Answered
Why Is Starry Night 8 SkyGuide Blank? (Answer: Ask Support For The Workaround!) Michel Petitpas 34 comments 1 vote Answered
[Visual C++ Redistributable]* Error Message - Mandatory Prerequisite Was Not Properly Installed (Solution - Read On!) Shawn 30 comments 0 votes Answered
[SN8 LiveSky Sync Issue] Beta Testing Update With Fix Jonathan D Scheetz II 29 comments 0 votes Planned
[OpenGL]* Why Does Catalina Security Update (19H1519) Crash Starry Night 8? (Answer: Apple Security Update 2021-2008 Catalina Fixes The Issue!) Richard Holland 26 comments 0 votes Completed
[UX Issue]* FOV Camera Position Can't Be Rotated Angelo Luja 21 comments 0 votes Planned
[OpenGL]* MacOS Catalina Security Update 2021-007 Crashes SN8 (Answer: Apple Security Update 2021-2008 Catalina Fixes The Issue!) Jenny-Kate Sgarbi 17 comments 1 vote Completed
[Bug]* SN8 Crashes When Closing Via File > Exit A Second Viewer Window With Info Window Open Ron Blackwell 17 comments 1 vote Answered
[Completed]* Problems In The Creation Of Observation Sessions In SN Pro 8 On Windows 10 Esteban Javier Millan Rivas 17 comments 0 votes Completed
How To Troubleshoot OpenGL/VRam And Optimize Intel/Nvidia Graphics Settings For Use With SN8? (Answer: A Deep Dive Into Graphics Cards, OpenGL Settings And Optimization - Read On, And Thank You, Chad!) Pete Ingram 16 comments 0 votes Answered
[UX Issue] FOV Does Not Rotate With Object Cablsurfin 16 comments 1 vote Planned
Orbital Elements Not Saved When Adding Objects Via The Orbital Editor Virginio Oldani 15 comments 0 votes Answered
Sometimes, When I Start A New Observation In Starry Night Pro 8 It Seems That The Text Box Is Limited To Only One Line Or Less Dlucas 15 comments 0 votes Planned
Why Is The SkyGuide Panel Blank? (Solution: Reinstall Another Or A Previous Version Of SN8 - Contact Support For Assistance) Christophkaye 15 comments 0 votes Answered
Why Does My Simulation Of Jupiter Not Orbit Around The Sun As Expected? John Pendleton 15 comments 0 votes Answered
How To Fix Error Message "The Planet Data File Could Not Be Found. Try Reinstalling From Original Disks"? Robrt Hntr 14 comments 0 votes Answered
What Happened To SN8 Beta Testing? (Answer: Beta Testing Will Resume Once The Next Update Is Underway) Lawrence 14 comments 1 vote Answered
Stepping Away From Starry Night Pro Dlucas 13 comments 1 vote Answered
How To Get The Time Zone Correct And Hour In Starry Night Pro Plus 8 (Answer: Use Observe > Sites > New To Create New Locations) Antonio 13 comments 0 votes Answered
Starry Night Pro Plus 8.0.6 Export SkyView > As Image Creates Skewed Image On macOS (Answer: Use macOS Screenshot Function Until Issue Is Fixed In Next Update - Read On!) Andre D Ficklin 13 comments 0 votes Planned
Starry Night Pro Plus - user data gone - Second Occurrence Jeffrey Edmonds 13 comments 1 vote Planned
How Come I Lost All Equipment Entries And FOV Indicators? (Answer: Login To LiveSky To Sync All Data) Mark Poole 12 comments 0 votes Answered
[Nvidia Driver] SN8 Pro Plus Crashes On Open GL Init After Windows 10 Update (Solution: Revert Driver To Version 472.12 - Read On!) Weinere 12 comments 0 votes Answered