Keiron Smith
Account Help
Your SkySafari user data is backed up automatically by storing it on your device and synchronizing it with our cloud server.
When you first launch the app, you are assigned an automatically generated and anonymous username and password. The app uses this information to backup your data on our server. The username and password combination is stored in your device's keychain, allowing you to restore your data if the app is reinstalled.
Sign Up For LiveSky
Sign up for LiveSky to enjoy convenient access to your SkySafari app data on any web browser from any device. Set up an account by entering your email and password in the 'Account Settings' section of the Settings view.
After you sign up, 'Account Settings' becomes a view of your account. From here you can change your email address, request another verification email, launch the LiveSky.com portal, or switch to another account.
SkySafari includes a free Basic Subscription to LiveSky, providing you with access to your data. An optional Premium subscription allows you to edit and manage your data, in addition to providing you with access to an online version of SkySafari that can be accessed from any browser on any device.
You can also launch LiveSky by tapping the LiveSky button in the main toolbar. If you have not signed up yet, tapping this button will prompt you to do so.
Data
SkySafari 6 allows you to store and back up your data (observing lists, observations, saved settings files etc) to our LiveSky server. Backup To LiveSky is on by default. Tap the switch to the off position to disable automatic backups.
I paid for all the apps features but it still does not work, why is that?
Hi Phillip,
What does not work? LiveSky.com is free at this time.
Thanks!
It show "Could Not Sign Up' "Only request passing MASTER KEY can modify subscriptionID or stripeID"
how to sign up?
Hi Man,
Please upload a couple of screenshots here to show what you are talking about. Thanks!
Hi,
I paid for and downloaded SS Pro5 on my iPhone. Is it possible to down load on the same account on my Mac?
Hi Gopal,
SkySafari must be purchased separately for each different operating system (iOS/Android/OS X).
Thanks!
I am not having any luck joining LiveSky.
Hi Charlie,
All SkySafari 6 OS X beta bugs/issues must be posted to the appropriate SS6 OS X Beta Testing community forum (as per the instructions). Please copy and paste your query into a NEW post in the community forums here:
https://support.simulationcurriculum.com/hc/en-us/community/topics/360000014188-SkySafari-Beta-Testing-SkySafari-6-OS-X-Only-
Developers will reply there where the community can also help and/or learn from our experience.
Thank you for taking this extra step!
Greetings, I signed up for the 2 week trial version of LiveSky to run it on my Dell Windows 10 Laptop but LiveSky is telling me that I need SkySafri 6 and all I have is SkySafri 5 Pro for android. So my question is, can I run LiveSky on my Windows 10 Laptop without buying the Apple version of SkySafri 6 as I run Windows 10 and android phones? The work around that I have been using to run SkySafri 5 Pro on my Windows 10 Laptop has been to use the Emulator AmiDuOS to run SkySafri 5 Pro on my Windows 10 Laptop. I thought that LiveSky was suppose to work on Windows 10 and so if it does how do I go about it using what I have available to me now (i.e.) android, Windows 10 and SkySafri 5 Pro for android? Thank you
Hi Michael,
Dave Whipps has replied to you in the community forums where you posted. Please continue the discussion with Dave there.
https://support.simulationcurriculum.com/hc/en-us/community/posts/360014354933-Running-LiveSky-on-Windows-10-using-SkySafri-5-Pro
Thanks for posting in the community forums!
hello keiron i want a new model of atmosphere on sky safari 6 you i do not like animation