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Answers to common questions, error messages, and registration issues are available in our searchable knowledge base. Your query will now automatically search through the common issues and results will be listed under "related topics".

If the search results above do not provide an answer please enter the details of your request below. A member of our support staff will respond as soon as possible. If you are requesting assistance with a technical issue please describe, in as much detail as possible, what the issue appears to be. If you are asking multiple questions in one ticket, please number them 1, 2, 3 etc, as this will make it easier for both parties.

Please provide your first and last name.

Please Provide Your Starry Night Registration Key, Starry Night Store Order Number or Google Play Store Order Number. A Purchase Order Number or Invoice Number can also be entered.

Ensure you select "Starry Night Education" if you are with an educational institution.

If you are trying to retrieve your details, and you have access to the email you used to register your software, please visit to have the necessary information emailed to you by our automated system.

If yes, please visit to have the necessary information sent to you from our automated system.

Please click the checkbox or the following link to access the SkySafari Community Forums to post your inquiry for product/community experts and actual SkySafari developers:

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