Please go here: http://www.starrynight.com/retrieve/
This is useless. I went to the site above, and all you sent me was info I already had, my name, which product I got, ie, Starry Night Complete Space & Astronomy Pack 6 and registration #. It added to download software, contact them. I just sent it but have not heard. Maybe tomorrow. I need the E6 and upgrade to E7. Neither of which were included in the email I received from you.
The e-mail I used to register the product is no longer available to me. It was a work e-mail at my former employer, and they have deactivated it. Is there another way to do this?
If you do not have access to the original email address anymore or your product did not came with download links originally, please submit a ticket here for assistance instead: