New post
0

The Main SN7 Planetarium Window Locks Up And Gives Error Sound If I Adjust ASCOM Properties Or Align to Gaze

Equipment:

I'm running a Windows 10 based laptop, a Celestron AVX Mount with the Starsense Camera and Hand Controller. The mount is connected to the PC via a Trendnet TU-S9 USB to Serial connector. I have ASCOM Platform 6.3 and the latest Celestron ASCOM Drivers installed.

Steps To Recreate the issue.

  1. Once I have the telescope aligned I launch SN7 Pro
  2. From the right navigational pane, I select Telescope control
  3. In the Telescope Control Pane I select setup->configure
  4. In the ASCOM pane that pops up, I select my Celestron driver
  5. I then hit properties to assign it to a COM Port
  6. I confirm the COM Port is correct and close the properties pane
  7. I then close the ASCOM pane and hit connect
  8. After the connection is successful (mount is reporting position at the top of the pane) I then try to choose an object in the main Planetarium Pane and all I get is the Windows error sound

Another way to create the issue:

  1. Once I have the telescope aligned I launch SN7 Pro
  2. From the right navigational pane I select Telescope control
  3. I hit connect
  4. I go to the Planetarium pane and adjust the sky to a random above the horizon location
  5. I slew the scope to that location
  6. I then chose Align To Gaze from the Telescope Control Pane
  7. I then try to choose an object in the main Planetarium Pane and all I get is the Windows error sound

Notes:

  1. The cursor no longer becomes the hand shape and remains a pointer
  2. I cannot close or resize the window
  3. The telescope control window remains responsive
  4. If I close the telescope control window the issue with the Planetarium window persists
  5. I have to use Task Manager to shutdown the application
  6. I have turned off shaders (was prompted to do so by the application on one of the startups), this had no effect
  7. I have tested the ASCOM driver mount control with other software without issue

Please advise,

Ken

0 comments

Please sign in to leave a comment.