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Skywatcher AZ-GTi Synscan on iOS with skySafari 5 Pro

I have recently bought a SkyWatcher AZ-GTi mount which works via a WiFi connection to a smartphone running the Synscan app. It is then supposed to be able to connect to SkySafari.

I have tried this out using my iPhone 6Plus and can successfully operate it using the Synscan app. However, when I try to connect using SkySafari I always get a message saying that it could make a connection but that the scope is not working. According to the instructions it should work.

I am connected to the WiFi network created by the mount, and have the IP address set as 192.168.4.2 with port number 11882 which is as per the instructions. I have also tried with 127.0.0.1 which also connects but does not work.

I love SkySafari and really want to get this working, any ideas??

Thank you :)

9 comments

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    Bill Tschumy

    I would contact SkyWatcher about this.  It is their system that was designed with no consultation with us.  We don't claim to support it.  If they say it works, you should ask them how.  

    If you do figure it out, please let us know.

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    StuartTMDavis

    A little surprised at the 'solve it yourself' answer, but I did so here you go.

    Apparently with iOS you have to use two devices, one running the Synscan app, one running SkySafari. I have tried this with a phone and iPad and it does work, although it is obviously very cumbersome. Shame.

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    Bill Tschumy

    Stuart,

    SkyWatcher has recently contacted us about making this work better.  We probably won't have time to work on this until next year.

    Apparently on Android this works better and you can run SkySafari and the SynScan app on the same device because of the way background tasks are handled on Android.

    Regarding the "solve it yourself"...

    SkyWatcher implemented this without consulting us in any way.  It wasn't until a couple of weeks ago that I was even aware of the SynScan app. Given this, it seems totally reasonable for me to have you ask them how this is supposed to work.

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    StuartTMDavis

    Bill, I'm sure you are a busy man. I guess it was just the brusk tone as much as the message that I struggled with. It's my first post on here and I am a big SkySafari supporter and was asking for help in complete ignorance of any interaction between Skywatcher and the Skysafari community

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    Bill Tschumy

    Sorry, didn't mean to come off brusk.  We are a small team developing SkySafari (1.5 people) and we are indeed busy. Sometimes I only have time to dash off a quick response.

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    StuartTMDavis

    No problem :), thanks and understood.

    I'm glad Skywatcher have made contact, and hopefully something can be done in future to make these two work better together.

    Cheers.

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    Grahamrcbruce

    The skysafari app would need an update.
    Although Skywatcher should probably work more closely with you in the future, it's not something Skywatcher can "do themselves".

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    michael bowles

    Yes Im in the same situation, just forked out a lot for SF5 Pro ($65 in Australia!) on the understanding (from Synscan) that it was compatible.

    Trying to control Sky Watcher goto DOB running Synscan wifi adapter and the Synscan Ap (on IOS 11)

    No problems getting my iPad or iPhone to run the Dob via the Synscan app - but just can't get SkySafari 5 Pro to take control - tried everything (including using iPhone to run the synscan ap and iPad for the SkySafari)

    Any help from anyone would be very much appreciated.

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    michael bowles

    I should add that the message I get is the 'Connection Failure' when the SkySafari app tries to connect to the telescope.

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