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Compass 180 degrees off

Aug 30, 13:01 EDT

I have purchased the Sky Safari 5 Plus version of your astronomy software. I have an Apple iPhone 7. The view that the software shows on the screen is 180 degrees off. I see NW when I know that I am looking SE just before the rising sun. I have attempted to find the answer online and in the manual etc. I have the settings in iOS location set and even in the software. I didn't really want to just abandon the app since I paid for the plus version. I however, would like it to work correctly. Any advice that you can provide would be appreciated.

Thank you.

Donnie Gilliam

1 comment

  • 0
    Bill Tschumy


    Almost surely the compass in your phone is temporarily acting up.  There is no other reason that could explain this.  Every time we've looked at problems like this, the phone hardware/software is returning bogus data to us.

    A couple of things to try:

    1. If you have a magnetic case on the phone, try taking it off.

    2. Try calibrating the phone.  Turn the compass on using the button in the toolbar.  Then turn the phone over along all 3 three axes.  Don't touch the screen while doing this as that turns the compass off.

    3. Try rebooting the device.

    Generally one of those 3 things will solve the problem.

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